Martin Bier
** ******* **** ****, ********, CT **905
Summary of Experience
Experienced information technology specialist with strong FIX, UNIX, SQL,
networking and financial expertise. Able to create and present an
excellent image of the company and its services to customers, and to
coordinate and communicate well with clientele and management at all
levels. Strong leader who possesses the ability to initiate change, and to
implement new projects while maintaining a positive attitude.
FTEN Inc, NYC (3/2010-7/2010)
Implementation Project Support
Nurtured prime broker partner relationships and ensured that their buy side
client rollouts were facilitated in the most effective manner for pre/at
and post trade risk checks in a high frequency trading environment. Worked
to ensure that black box applications were properly co-located and
configured on the FTEN proprietary network based on the execution
requirements from the buy-side client and their prime broker. Worked
closely with production support team to ensure that clients are closely
monitored and supported for go-live and critical trading days. Coordinated
production upgrades in a Linux environment with clients and followed up to
ensure that required bug fixes are complete and new features and
functionality are known and understood by the end users.
Certified with major options and equities exchanges in FIX and other
various proprietary protocols to confirm that capacity and client
requirements were available and sufficient. Debugged exchange breaks and
ensured proper FIX messaging standards have been upheld. Ensured that daily
updates to client configurations in a MySQL database were completed and
verified that there were no inappropriate configurations that could have
affect trading for the next production day. Coordinated issues with
development and product management utilizing a JIRA online tracking system.
Investment Technology Group, NYC (7/2004-3/2010)
VP-Algorithmic Production Support Specialist, Strategy Trade Support
Worked closely with product management and development to ensure preferred
client executions based on individual business requirements. Administered
global production infrastructure that supported executions in excess of 200
million shares a day in the US. Utilized support scripts running under a
UNIX environment. Ensured that global personal were trained to support a
"follow the sun" model. Verified on a regular basis that the production
environment consisted of the most up to date versions of software
available. Tailored and fine tuned Smart trading applications that rely on
low latency direct exchange quotes to determine the best execution
pathways. Worked closely with product management to ensure that cost saving
measures were observed with client order flow when pricing schedules had
changed with our various and exchanges, ATS's and Dark pool providers.
Devised debugging scripts that would identify mis-configurations. Diagnosed
technical support issues in a mission-critical environment while multi-
tasking other problems. Provided Level 2 support for in house support team.
Worked closely with in-house networking and technical support teams to
diagnose and assess problem areas. Prepared post-mortem reports for
management to assess outages, their cause(s), and how to prevent them from
happening aggain. Post findings using internal bug tracking software to
ensure that development is aware of existing issues and new feature
requests.
Investment Technology Group, NYC (4/2002-7/2004)
Production Support Specialist, Technology Support Services
Responsible for managing a production support team of 6 team members across
2 locations using a Solaris environment with Sybase 12. Coordinated and
supervised new client rollouts with the trade desk to ensure a seamless
integration into production. Worked closely with internal trade desk, NYSE
brokers, and various ECNs, ATS's and wholesaler accounts to ensure client
satisfaction when concerns or questions ever arose on the price or
timeliness of an execution. Worked closely with development staff with new
upgrades and also assisted in debugging and diagnosing issues that could
adversely effect client order flow.
Conducted in house training sessions with an emphasis on studying and
understanding the FIX protocol and how it is utilized within the securities
community. Ensure smooth migrations for clients who are in the process of
transitioning their Order Management Systems from one vendor to another.
Configured new and updated existing customer configurations.
Morgan Stanley Dean Witter, NYC (10/2001-4/2002)
FIX Infrastructure Specialist, Order Management/Order Routing Department
Coordinated and facilitated new software releases and assured a swift and
expedient transition for both internal and external clientele. Interacted
with development in determining software limitations and resolutions within
a Solaris environment. Setup and supported in-house development projects
whose goal was to explore potential growth opportunities and to assist in
deciding future business possibilities. Planned and executed new customer
rollouts.
NYFIX, Inc, Stamford, CT (12/1998-9/2001)
Senior Production Engineer, FIX Certification specialist
Managed Production Engineer team consisting of 5 employees whose
responsibilities were to certify external FIX engines, provide a second
layer of support for the HelpDesk and coordinate software upgrades and
rollouts for over 300 customers. Acted as team liaison between our QA and
systems department in determining problem ends and paths towards resolution
and improvement.
Configured and managed a Windows based Sybase server used primarily for in-
house training, demonstrations, and FIX certifications. Coordinated
customer upgrades and migrations with maximum uptime being the primary
focus. Created Unix Shell scripts to monitor and maintain in-house FIX
engines. Trouble shot and debugged network connectivity issues and
coordinated resolutions with network support team. Debugged and corrected
order flow inconsistencies with vendors such as SIAC, Brass, Instinet and
Archipelago.
Responsibilities included interaction with our NYSE and sell-side desk
account managers and sales team in setting realistic expectations for the
customer. Coordinated in-house training sessions with our HelpDesk and
account managers to ensure a higher level of support. Worked with our OMS
developers to coordinate new features and debug existing problems.
Registrations Series 7 - General Securities Representative
Series 55 - Equity Trader
Series 63 - Uniform Securities State Agent
Series 24 - General Securities Principal
Operating LINUX, Windows XP Professional, Sun Solaris
Systems
Databases MS SQL, Sybase and Oracle
Education B.A. Computer Science 1992, College at New Paltz
References Available upon request