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Customer Service Human Resources

Location:
Oregon, OH, 43616
Posted:
October 14, 2010

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Resume:

MARY A. PERLAKY ZEMSKI

**** ***** ***** *****

Oregon, Ohio 43616

419-***-****

(419)340-3459Cell Phone

OBJECTIVE:

A result oriented professional seeking a full time position direct hire for

a long term commitment with a seasoned organization.

PROFESSIONAL SUMMARY

11 Years Temporary Staffing, Human Resources, Screen candidates,

Background, Payroll, Attendance Tracking, Recruiter, Receptionist, Office

Assistant, Training, Applicant Tracking, Customer Cold Calling, and Strong

Leadership Experience

Bachelors in Administrative and Associates in Business management

Sales, Customer Service Experience

University of Toledo

Bachelor of Science - Administrative

Major: Administrative Management

Associate - Business Management Technology

Major: Accounting and Management

Human Resource Management Certificates - Nine semester classes

PROFESSIONAL EXPERIENCE

Staff Mark Staffing - Staffing Supervisor

Toledo, Ohio and Bowling Green, Ohio (Closed Toledo Transferred to B.G)

1998-1999

. Developed/Retained business by providing outstanding customer service

. Recruit, Interview and Test applicants

. Fill customer work orders with qualified temporaries

. Troubleshoot to resolve problems or complaints of customers/temporaries

Coach and Counsel temporaries to ensure quality performance and job

satisfaction Conduct outside service calls to ensure quality conduct

outside calls to ensure quality customer service/expand business

Lowe's Home Improvement- Perrysburg, Ohio

2007-2008

Human Resource Manager (Worked 66-70 hours per week)

. Recruit, Interview and Hire, New Hire Orientation, Drug Test and

Background check

. Payroll Data Entry and submission

. Benefit Administration, FMLA, Unemployment, Workers Comp, Safety,

OSHA, Risk Management, Safety Meetings, Short and Long Term

Disability, 401K

. Training Curriculum for associates

National Flight Service- Swanton, Ohio 43558

2004 -2007

Human Resources Manager

. Recruit, Interview and Hire for exempt and non-exempt positions

. Administer benefits, short/long term disability dental, 401K and

Administer Unemployment Claims, FMLA, EEO Compliance, and Workers'

Compensation, OSHA Log

. DOT Compliance maintains files, Drug Test and Background checks

. Screen qualified candidates background check and drug test

. Administer disciplinary action and Terminations

. Facilitate monthly safety meetings

Mary Perlaky Zemski

Page 2

Lutheran Village at Wolf Creek - Holland, Ohio 43528

2001-2003

Human Resources (242 Employees)

. Recruit and Interview non-exempt/exempt positions

. Recruited and hired all Nursing Staff

. State Compliance for survey

. Administer disciplinary actions, conflict resolution and Termination's

. Administered medical benefits, short term disability, Dental and

Administer Unemployment Claims, FMLA, ADA and EEO compliance, workers'

Compensation. OSHA log, Safety Meetings

American Red Cross - Toledo, Ohio

1999 -2001

(Manufacturing Blood Products)

Human Resource Generalist (185 Employees) (Union Environment)

. Recruit, Interview and hire non-exempt/exempt positions

. Prepare job postings, newspaper ads and Internet postings

. Review practices and maintain files are in compliance with DOT

. Screen qualified applicants, drug testing and background checks

. Benefit Administration, 401K, Workers' Compensation, Long term,

COBRA, FMLA, ADA and EEO Compliance

. disability, all payroll adjustments

Other Professional History and Current Employment

Sears Holdings, Inc. Sales Lead

Northwood, Ohio July 2010 - Present

Lucas County Board of Elections Temporary

Toledo, Ohio March 2010-May

2010

Recliner and More (La-Z-Boy) Part-time Sales

Associate

Northwood, Ohio May 2009-March 2010

Finlay Fine Jewelry Westfield Dillard's-Toledo, Ohio

1997-2000

(Department Closed) Part-time Sales Associate

2007-2009



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