Manager Software

**** ******* **** 330-***-**** Cell

Salinas, CA 93907 ********@*****.***

Loren Griffith

Professional Business Analyst with over 30 years of experience in software and software development in a

Summary wide variety of industries. Expert knowledge in software development, project management, risk

analysis and analysis of clients’ business requirements.

Areas of Expertise Project Management Software Development

New Product Development Software Training

Performance Management Hardware and Software Installation

Desktop Support

Experience

2007 – 2009 Electronic Data Systems Seaside, CA

Senior Business Analyst

Acted as a liaison between customer and technical solutions/support groups. Identified business

processes, systems, and product requirements.

Formulated and defines systems scope and objectives using information technology and industry

knowledge/requirements. Researched, identified and developed solutions to problems, and

documents requirements specifications.

Developed and initiated unit test cases for software applications. Supported integrated systems

tests, working with internal and external clients to resolve issues.

Worked with technical writers to develop user documentation.

Maintained project documentation.

Supported all aspects of the business cycle, including proposals, feasibility studies, and

implementations. Combined industry and technology expertise to develop innovative business

solutions.

Allocated teams on projects, studies, implementations, and process improvements.

2005 – 2007 Sterling Jewelry, Inc Akron, OH

Business Analyst

Analyzed requirements to design and develop Oracle, SQL, Access Databases, FoxPro, VB, VBA

and Excel Spreadsheets and execute those requirements.

Assessed business credit risks and created reports, automatic programs and reporting

processes.

Trained other Business Analysts in developing programs, applications, permanent and/or ad hoc

reports.

2005 – 2005 First Energy Corporation Akron, OH

System Analyst - Contract

Designed and developed Access Databases, and Excel Spreadsheets.

Created automated programs to analyze power demand and costs

2005 – 2005 National Enterprise System Solon, OH

Lead Programmer - Contract

Supervised software development team.

Designed and developed software for Artiva ERP Software.

Designed life cycle development and schedule project completion points.

Desktop Support.

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2004 – 2005 Eaton Corporation Cleveland, OH

Programmer - Contract

Programmer on project to re-engineer salary planning system

Designed and implemented systems utilizing Visual Basic, VBA, and Excel for large Access

database tables, queries, and reports integrated with large Excel spreadsheets and multiple

calculations.

Worked closely with clients to establish problem specifications and system designs.

2004 – 2004 Stanek Vinyl Windows Cuyahoga Heights, OH

Information Technology Manager - Contract

Maintain, design and develop computer applications used for custom windows manufacturing.

Created and modified custom reports using Macola ERP and Crystal Reports

Network administrator – 2000 and SQL Server 7.0.

Implementation system and desktop support.

IT Manager for the entire company. Was responsible for software and hardware installation and

technical support.

2003 - 2004 Reliable Liquid Transport Santa Rosa, CA

Network Administrator/Customer Administrative Representative

Network Administration of two WANs using Novell 5.x and Unix covering an area of over 8,000 sq

miles in two different states.

Installation and updates corporate wide of all software, and hardware.

Long term planning of corporate software and hardware purchase and usage, trouble shooting

and MIS Help Desk.

Assessed designing and maintaining data communications/ telecommunications services and

network services.

Database administrator – Access, Paradox

IT Manager, software and hardware installation and desktop support.

1996-2002 InterBill Corporation Rohnert Park, CA

Software Developer

Design and development team billing service program Team Leader. Created an integrated

database, communications, installation package, and spell checking. Independently wrote a

custom report generator. Assessing designing and maintaining data communications/

telecommunications services and network services.

Database administrator – Access, Oracle.

Supervised software development team.

IT Manager, software and hardware installation, desktop support, and implementation system

support helpdesk.

Network Administrator – Novell 3.x, 4.x and NT Networks.

Education Santa Rosa Junior College Santa Rosa, CA

A.S., Computer Information Science.

Summa Cum Laude.

Program Languages Cobol SQL

C XML

C++ Pascal

Visual Basic

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