Customer Service Sales
Resume:
RESUME'
Rachel Marie Fogarty
Fort Wayne, IN. 46805
*************@*******.***
OBJECTIVE: Seeking full-time employment for a company that appreciates
attention to detail, diligence and creativity.
EDUCATION: Christendom College, Front Royal, Virginia.
Bachelor of Arts
Graduated: May, 2009
WORK
EXPERIENCE: Hypersonic Technologies, Fort Wayne, IN: August 2009 - Office
and Human Resources Administrator, Customer Service, meeting
coordinator, newsletter support, Sales team support, writer of
the weekly Time Management System reports, and procure non-
capital goods.
When the company moved from one office
location to another, I coordinated the move which included
comparative study of phone systems and internet providers to
achieve maximum capabilities at the most reasonable rate. I
accomplished the project on time and within budget.
Conducted a comparative study of insurance
benefit plans to achieve an optimum benefit plan with most
participant options and worked closely with the company's
insurance provider to add benefits to our insurance plan. This
required meeting with the insurance representatives and going
over our already-existing insurance plan to see how we could
optimize our options.
I have experience using Microsoft Word, Microsoft Excel and
Microsoft Outlook.
Student Life Office Assistant: January 2009-
May 2009. I was the editor of the college campus weekly
bulletin which included school news, announcements and reader
contributions. Working in the Student Life Office I carried
out a variety of other support activities such as document
filing, answering phone calls, database maintenance, mass
mailings and replying to e-mail inquiries.
Resident Assistant: August 2008 - May 2009.
As a Resident Assistant at college I fostered responsible
behavior, helped individuals build personal character and
enforced the rules of the college. Also, I mentored my peers,
organized dormitory floor activities, and encouraged
participation in college and dorm events.
College Ambassador: January 2006 - May 2008. Hosted visitors
to Christendom College, lead campus tours, answered questions
concerning the college, and helped visitors get a sense of the
academics and day-to-day life at the college. I reported to
the staff in the Admissions Office, who coordinated students as
college ambassadors to the visitors.
Front Royal, Virginia Public Schools: Student
Teaching: September 2008 - December 2008. I observed and
taught in the Front Royal Public Grade School and in two
Virginia area private schools. This required the planning and
presentation of the given lessons. I observed appropriate
teaching techniques and methods and learned how to implement
these techniques and methods into the lessons that I taught.
L.E. Smith Company: Summer of 2008 - I was an
intern Administrative Assistant with a focus on marketing
support activities, particularly the company's sales
newsletter, and mailings to the contractor network. I did
product research and entered my findings into Excel
spreadsheets.
Dairy Queen: Summer of 2007 - Worked counter
sales at Dairy Queen, with a focus on fast, friendly, courteous
customer service. Responsibilities also included a thorough
knowledge of menu options, and sanitary guest area maintenance.
I was also made aware of potential food allergies such as
peanuts, in addition to the calories in a given ice cream
treat.
Food Service Work Study: I paid my way through college. For two
years I worked in food service, helping with the preparation of
and serving of food and provided excellent customer service a
friendly face and in the cafeteria. I worked beside the cooks
and received great hands-on lessons in the preparation of and
serving of food.
EXTRACURRICULAR
ACTIVITIES:
Volunteer for local radio station November, 2010.
Fort Wayne Community Volunteer, 2010.
Youth Group Leader in Fort Wayne.
Study abroad semester in Rome, Italy, 2007. During this
semester I was able to travel to different European countries,
learn the Italian language, learn the history of the Christian
culture, and study art, architecture, and philosophy.
Student Activities Council Social Affairs - I was responsible for
the planning and preparation of student events. In this
position I worked with my fellow students to plan and set up
for events. I also encouraged participation in the events.
School Photographer - I took pictures for the campus newspaper and
my camera was always with me, ready to capture daily campus
life and formal events. I also wrote articles to support the
events that I took pictures for.
Ballroom Dance Coordinator - I organized weekly ballroom dance
practices for students to learn new steps for ballroom dancing.
Member of College Choir while studying in Rome.
College Intramural Sports - Basketball, Volleyball, Ultimate
Frisbee.
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