Project Manager Management

Resume

ROBERTA WILDER, PMP

* *** ******

Sanford, NC 27332

919-***-**** **********@*****.***

SUMMARY

Information Technology professional with significant expertise in program development and

project execution at the local, regional and global level. Background in strategic planning; project

portfolio management; project management office (PMO); financial management; and process

improvement. Significant technology experience in the disciplines of application development,

architecture and infrastructure management. Proven strengths in driving organizational change,

delivering projects that impact the bottom line, and leading successful teams through excellent

interpersonal and consensus building skills.

PROFESSIONAL EXPERIENCE

JPMORGAN CHASE & COMPANY, New York, New York 1983 - 2010

Worldwide Security Services Technology, Vice President, CFO/CAO (2003-2010)

Spearheaded business and financial operations for multi-location (New York, Dallas, Bournemouth,

Cape Town and Mumbai) departments, overseeing $51mm annual budget and over 300 employees.

Managed all fiscal processes, project portfolios, executive reporting, vendor management, and risk

and resource management.

• Led Productivity Program that identified, executed, captured and reported on $20mm in Direct

Expense saves for 2010.

• Optimized resources and capabilities that successfully integrated multiple corporate acquisitions

and developed a cohesive organization that included Hedge Funds, Private Equity Funds and

Leveraged Loans.

• Instilled proactive business discipline measures across all acquisitions. Minimized expenses

through institution of resource management processes that reduced need for outside

consultants, and financial processes that instilled ownership and accountability.

• Standardized toolsets, business case development, milestone tracking, and issue resolution to

maximize efficiency and cost-effectiveness. Overcame resistance to change by strategically

rolling out new processes in stages, and developed Key Performance Indicators (KPIs) that

ensured accountability.

• Generated savings ($2mm by YE2009) through design and implementation of location strategy

that moved vital technology roles to non-primary locations.

• Developed and maintained Microsoft Sharepoint site as communications vehicle for the

organization.

• Boosted project practices by leading organization to achieve CMM Level II certification,

surpassing all established timeframes and targets.

• Developed governance program to manage workload and priorities for shared services

organization.

• Identified merger net run-rate saves for JPMorgan/Banc One merger infrastructure

consolidation of $71 million realized full year ’07.

Resume

Roberta Wilder, PMP Page 2

LabMorgan, Technology Director (2000-2003)

Served as internal consultant for LabMorgan, which provided consulting services across JP Morgan.

Led small teams on individual project assignments.

• Partnered with application development teams to generate $500mm in cost efficiencies by

implementing a 3-year business/technical architectural roadmap for the global procurement

technology organization, using TOGAF framework to ensure communication between groups.

• Delivered $15mm savings by optimizing technology product selections across the company.

Established a selection process, managed vendor candidates, developed RFIs/RFPs, and

gained vital consensus on products that ensure satisfaction and success.

• Conducted technology “proof of concepts” for personalization, content management, and secure

messaging.

• Led the Investment Bank eCommerce business continuity testing program and built the budget

structure for the program.

• Honored with LabMorgan’s Distinguished Engineer Award in 2003.

Cash Management/Investor Services Technology Director (1983-2000)

Managed architecture, network planning and application development teams in the securities and

funds transfer businesses. Responsible for large scale implementations in a variety of technologies,

leading teams of over thirty (30) people to successful project delivery.

• Ensured business continuity and data access by overseeing all stages, from planning to

implementation, of construction of a disaster recovery site and 2 new data centers. Expertly

managed conflicting timelines and requirements that guaranteed completion of effort.

• Selected and deployed company’s first Public/Private Key (PKI) system, managing all

processes from RFPs and vendor selection, to implementation.

• Awarded patent for implementation of a secure business-to-business communication

framework, with multiple applications that support large corporate clients.

• Provided Architectural leadership for the cash management division that resulted in re-

engineering of customer billing and MIS processes.

• Managed all aspects of the project development lifecycle to implement funds control system for

global money transfer, significantly reducing operating risk for the firm.

EDUCATION & TRAINING

University of Cape Town

Cape Town, South Africa

Certified Project Management Professional (PMP)

Certified Outsource/Offshore Project Manager

PROFESSIONAL MEMBERSHIPS & AFFILIATIONS

Project Management Institute

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