Customer Service Manager
Resume:
**** ***** ***** . ****, ** *****
Phone 937-***-**** . E-mail *********@*****.***
Curvin E. Miller III
Objective
To obtain a full time position in client
management, customer service, or marketing,
enabling me to utilize business skills to achieve
company and personal goals
Education
Miami University, Oxford Ohio
Bachelor of Science in Business
Major: Marketing
Professional experience
Transcontinental Printing/Miami Valley Publishing
Fairborn, Ohio
Senior Account Manager 2000-August 2010
Responsible for press scheduling, coordinating
paper purchases, delivery and invoicing of current
customers
Coordinated with sub-contracted vendors to insure
on-time production
Weekly interface with major clients
Sales Representative/Account Executive 1985-2000
Head and direct the production of advertising for
major retail accounts
Prospecting, presentation, and closure of new
accounts
Managed and directed the daily activities of
support personnel
Represented the corporation at numerous trade
functions
Generated $18 MM is revenue in 1998, (54% of total
sales)
Customer Service Representative 1979-1984
Provide accurate quantity and delivery requirements
to manufacturing
Layout and design of retail advertising material
Provided personal support to client and company
sales representatives
Coordinated use of subcontractors to support client
requirements
ADDITIONAL EDUCATION AND ACTIVITIES
Dale Carnegie, Effective Speaking and Human
Relations
The Beveridge Institute, Selling to Succeed
Karass Negotiating
Collaborative Selling Skills, Phillips & Associates
Presenter at North American Wholesale Grocers Assn.
Managed print advertising for Court of Appeals
Judicial candidate
Campaign Manager for Municipal Court Judicial
candidate
Publicity Director for Wright Patterson Flying Fish
Swim Team
Advertising Coordinator for Dayton Raiders Swim
Club
Board President for Green Acres Swim Team
Greenon High School Swim Coach
Volunteer Ranger, Windy Knoll Golf Course
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