Customer Service Sales

Ryan Hunchar *** Mennonite Road, Royersford, PA **468

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****.*******@*****.*** . Cellular 484-***-****

Effective Management

Analytical and results-driven professional with more than ten years of

experience greatly impacting retail performance through administration,

performance objectives and management. Expertise in management of high

traffic consultative retail stores. Notable areas of proficiency are

streamlining operations, driving revenue and profitability, and maximizing

growth. Promote employee excellence and motivate employees towards top-

level performance.

Retail Excellence

Verizon Wireless 2006 to 2010

Assistant Store Manager

Co manage the overall daily operations of high-end telecommunications

store with 15 employees. Evaluate business activity in analysis of store

and inventory performance. Generate monthly P&L statements to assess

performance and report activities. Control inventory and product life,

review expenses, and approve invoices. Hire and train top staff to ensure

outstanding performance. Oversee schedules, time cards, audits, and

customer service levels to ensure performance excellence. Maintain POS

system proficiency among all staff members.

Key Accomplishments

. Increased monthly sales productivity as well as revenue 10% by

implementing new procedures involving outbound business-to-business

sales techniques.

. Organized special activities for customer appreciation days and

arranged monthly in-store promotions to drive interest.

. Cultivated Relationships with key businesses to negotiate cross

marketing as well as involvement with community events.

. Conducted weekly, monthly, and yearly evaluations on each employee.

Verified cash handling and paperwork management through daily audits.

. Coordinated decrease in monthly inventory shrink by analyzing store

traffic patterns and reorganizing merchandising floor plans in

accordance.

Business Experience

AT&T Wireless 2000 to 2006

Store Supervisor

Continually improved visual merchandising, shrinkage rates, inventory

control, and retail sales performance. Supervised, trained, and motivated

eight Sales Associates between multiple stores in exceeding store goals

and client expectations. Provided superior customer service and problem

solving abilities. Processed transactions and accurately maintained daily

accounts for items sold. Prepared and directed weekly management

meetings.

Key Accomplishments

. Ranked within top one percent of sales professionals within the

company.

. Provided other sales professionals with tips and techniques on how to

maximize sales, develop sales opportunities, and build long lasting

client relationships. Offered a management position.

Educational Background

Strayer University, King of Prussia, PA 2013

B.A., Business Management

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