Sales Customer Service

Jeffrey S Klone

** ********

Rancho Santa Margarita, CA 92688

949-***-****

*******@***.***

Objective / Qualifications

Seeking a position where my extensive experience and knowledge of supply

chain management can contribute to increased success and profits. I am a

dedicated and loyal individual with ambition to strive for the best. I

enjoy a challenge and have proven skill in problem resolution. I have

supervised individuals and created processes to streamline workflow and

increase profits. I am proficient in the following computer programs - MS

Office (Word, Excel, Access, Powerpoint, Outlook), Crystal Reports, MRP

systems, Oracle

Work Experience

Senior Buyer - Temporary position

2009-Present Emerson Process Management, Irvine, CA

. Review daily production reports for shortages

. Purchase electrical and hardware components based on demand

. Negotiate Blanket purchase agreements to maintain production

flow/reduce cost

. Communicate with Executive management daily shortage plan

. Work with suppliers daily for expedited product

. Process work orders with suppliers/production for rejected product

during receiving inspection

Senior Buyer / Planner

2002-2009 Minka Group, Corona, CA

. Supervised Operations department

. Negotiated ocean freight contracts and letter of credits

. Created / Reviewed production schedules for orders of 40 factories in

Asia and Europe

. Developed Supplier Report Card to improve quality and lead-time

. Negotiated with suppliers for best price of electronics and hardware

for production and special jobs without compromise of quality

. Managed all National Account activity for both direct import and

domestic programs

. Developed replacement parts program to meet 100% customer service

satisfaction

. Reviewed daily / monthly sales reports to adjust sales forecast to

maintain inventory levels and maximize sales

Merchandise Assistant

1999-2002 HomeBase dba House2Home, Irvine, CA

. Reviewed product assortment to develop sales trends and forecast

. Met with vendors to maintain product maintenance and strategy

. Managed open to buy to meet inventory levels and improve profit margin

. Coordinated with management to improve opportunity for increased sales

. Allocated merchandise to retail stores to maintain inventory levels

and/or support seasonal buys

Material Control Supervisor

1997-1999 I.N. Incorporated, Los Alamitos, CA

. Increased profit margins by 23%

. Fully implemented MRP II software

. Sourced and suggested new product lines for electronic and hardware

products that increased quality of work and profitability

. Structured planning department to ensure productivity and customer

satisfaction

. Reviewed suppliers on monthly basis to ensure production conformed to

company policies

Aviation Storekeeper

1993-1997 United States Navy, San Diego, CA

. Expedited material requirements to meet operational commitment

. Compiled, analyzed, validated and managed accuracy of requirements

. Implemented training course for new recruits

. Acted as liaison between aviation squadrons and sources of supply

Education

American Management Association, Irvine, CA

1997 Certificate, Management Skills

Naval Training Command, Pensacola, FL

1994 Certificate, Leadership and Management

UTI Technical School

1991-1993 ASE Certified Mechanic

Silverado High School, Mission Viejo, CA

1990 Diploma

References Available on request

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