Sales Customer Service
Resume:
Kent Behr
**** **** ****** ***** ****, IA ***** 712-***-**** ******@*.***
Objective _______________________________________________________________________________
To make an immediate, positive, and impactful addition to the team and the company.
Profile _________________________________________________________________________________
Motivated, personable business professional with over 30 years of sales experience and 14 years of team
management.. Talent for quickly mastering technology and not afraid to tackle new ideas. Diplomatic and tactful
with professionals and non professionals at all levels. Accustomed to handling sensitive, confidential records.
Demonstrated history of producing above and beyond in team goals and bringing in projects on or ahead of time.
Flexible and versatile – able to maintain collected and focused under pressure. Poised and competent with
demonstrated ability to easily transcend cultural differences. Thrive in deadline driven environments. Excellent
team building skills. Ability to know when to lead and when to let team run on its own.
Skills Summary _________________________________________________________________________
1. Project Management 5. Computer Savvy 9. Customer Relations
2. Report Preparation 6. Customer Service 10. Conflict/Resolution Mgt.
3. Written Correspondence 7. Scheduling 11. Ethical
4. General Office Skills 8. Marketing & Sales Team builder
12.
Professional Experience __________________________________________________________________
Customer Service/Marketing/Problem Solving
1. Was District Manager of the Year in the 14 district SDEN Zone in 2009
2. One of the Top Ten District Managers for 2010 in the 13 state Central Region
3. Team lead of district that was always 1st or 2nd in Stale control and Sales in SDEN Zone
4. Develop and implement strategic marketing plan for business:
o Weekly business reviews with some of the largest companys in Siouxland
o Prepared & delivered presentations to businesses on how to grow sales, profit dollars, and how to
increase turnstile numbers.
5. Won over a highly skeptical grocery community as the first DSD bread provider to target stores with
inservice demonstrations, classes, and 1 on 1 workwiths.
o Presentations to groups from 1 to over 15
o 24 hr./7 days a week accessibility to customers
DETAIL MASTERY & Organization
1. Manage all aspects of day to day operations of a $6 million business;
o Manage in a union evvironment
o Meet or in most cases team exceeded all goals set to us
o Maintained payroll and company personel records
o Team lead of a total of 17 sales and support members
o Compliance with all company and OSHA safety and health requirements
Set up entire Express Delivery System for a beverage plant in Kansas
Set up all aspects from ordering, training, routing, hiring, equipment purchasing, & paperwork
System still in use in Kansas plant and implemented also in Denver, CO plant
Trained & coached team on salesmanship and presentations
Lead by example at all times
Employment History _____________________________________________________________________
1)Sara Lee April 2006
1500 HyWay #75 to
Sioux City, IA 51105 October 2010
District Manager of Sales
Team lead of 17 sales persons. Responsible for training, coaching, and day to day duties of a $6 million
district in sales.
2) Flooring Gallery October 2002
Sioux City, IA 51106 to
712-***-**** April 2006
Sales Associate
Responsible for sales & service of customers for flooring needs
3)Gateway Computers Aprill 2000
N. Sioux City, SD 57049 to
October2002
Sales Associate
Sales & service of Gateway customers and their products
4) Linn Pepco of Pepsi Cola May 1982
400 W. Colonial Drive to
S. Sioux City, NE 68776 April 2000
Route Salesman
Was Route Salesman til 1990, Supervisor and Express Systerm team lead from 1990 2000.
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