Customer Service Representative

TRANISE JENKINS

**** ********* ***, ************, ** 17202

717-***-**** ( **************@*******.***

OBJECTIVE: I am seeking a full-time Graphic Designer position with a

company that has professional growth opportunities

Education

B.A in Graphic Design (2008) - Brevard College, Brevard, NC

A.A in Graphic Design (2003) - Hagerstown Business College,

Hagerstown, MD

Technical Skills

Platforms: MAC OS 9-OSX and Windows Vista

Software: Adobe Creative Suite, Microsoft Office, Dreamweaver,

Adobe Premiere

Typing: 51 WPM, 4790 KPH

Experience Highlights

First Data, Customer Service Representative, 2010

. Handled customer service problems through the telephone

. Answer inquires and resolved problems regarding their

account

. Which includes but not limited to discussing fees, rates,

and opening and closing accounts

. Made phone transfers to correct department through a phone

switchboard

Selling products and services through the telephone such as

gift cards

Apprenticeships:

. Hess Signs

. Delivered signs throughout the community.

. Used a vinyl cutter cutting letters out of vinyl

. Made decals for cars

. Franklin Learning Center Art Teacher Assistant

. Assisted special children do art assignments

. Assist the art teacher in preparing projects

. Designed painted murals throughout the schools

. S & S Silkscreen

. Screen printed designs on T-shirts and sweatshirts

. Separated colors on PC to prepare them for print

. Put shirts in heater

Freelance assignments:

. Designed bowling league apparel for my friends bowling

league using Adobe Illustrator and Photoshop.

. Designed a letterhead for a local cemetery using Microsoft

Word and Adobe Illustrator.

. Designed business cards for a relative for a history event.

. Designed engagement announcements and baby shower

invitations for a friend.

~References are available upon request~

Contact this candidate