Customer Service Medical Billing
Resume:
Onoriode Otojareri
Hawthorne, Ca.90250
******@*****.***
Objective
To join an organization that will embrace my previous knowledge and experience in
customer service and interpersonal communication skills while providing the opportunity
to heighten my experience in human services.
Education
Medical Billing and Insurance Coding May 10 – Feb 11
UEI College Huntington Park, Ca
Photovoltaic Certification June 2009
East Los Angeles Skills Center Los Angeles, Ca.
Process Plant Technology Certification June 2007
Los Angeles Trade Tech.College Los Angeles, Ca.
Polytechnic of North London June 1993
Transportation (Associates Degree) London, England
Work Experience
Receptionist Sept.08 – July 10
Lamp Community Los Angeles, CA.
Provide daily phone and front counter coverage. Retrieve and expend information for staff. Serve as initial
public contact providing information, support and direction to the served population. Advise and explain
various provisions of policies, procedures and regulations to members and visitors as they relate to the
program and facility. Provide back-up support to the Advocates by developing proper rapport with
population, directing members to scheduled appointments as well as local resources,crisis intervention
and prevention and securing facility doors and gates.
Insulator March 06 – Mar 08
Exxon Mobile
Local 5 Heat and Frost Insulation Union Azusa, CA
Insulation of drum heads, pumping equipment, boilers and pipes. Applies insulating material to exposed
surfaces of structures, for example air ducts, hot and cold pipes, storage tanks, and cold storage rooms:
Reads blueprints and selects required insulation material (in sheet, tubular, or roll form), for example
fiberglass, foam rubber, Styrofoam, cork, or urethane, based on material’s heat retaining or excluding
characteristics. Brushes adhesives on or attaches metal adhesive-backed pins to flat surfaces as
necessary to facilitate application of insulation material. Measures and cuts insulation material to specified
size and shape for covering flat or round surfaces, using tape measure, knife, or scissors. Fits, wraps, or
attaches required insulation material around or to structure, following blueprint specifications. Covers or
seals insulation with preformed plastic covers, canvas strips, sealant, or tape to secure insulation to
structure, according to type of insulation used and structure covered, using staple gun, trowel, paintbrush,
or caulking.
Baggage Handler March 01 – April 06
Argenbright Security Los Angeles, CA
Responsible for maintaining safety and security of the ramp at all times .Assist customers in a friendly and
courteous manner by troubleshooting and locating lost and misplaced luggage, disbursement of claim
checks. Observe safe ground handling procedures and maintenance of ground handling equipment,
including the performance of equipment checks .Comply with all safety procedures and station policies.
Meet all arrivals and assist passengers at baggage claim
Transporting passenger luggage to and from the outside sidewalk or main entrance of the airport and the
inside ticket counter. Ensure passenger luggage is placed in the belt with in the designated time frame.
Adhere to required security procedures and hazardous material handling requirements. Maintain and
restock baggage supplies
Visa Consultant (Special Accounts) May 97 – Dec 99
Thames Consular Services Ltd. London, England
Managing complicated customer itineraries, coordinate foreign currency exchange for business client
accounts, managing customer orders and payments; liaising with tour operators, embassies and
other key partners such as hotels and airlines regarding travel requests visa and passport renewals.
Bookings and schedules; undertaking general administration,advising clients about passports,
vaccinations, visas, foreign currency, travel insurance, car parking, car hire abroad and excursions in
resorts. Advise clients on travel requirements. Processing and resolving customer complaints; using
and updating IT skills.
Skills and Accomplishments
Microsoft Word Vista, Excel and Office 2007, XT, Power Point
Customer Consultant Services (Association of British Travel Agents)
Customer Service Training (Opportunity Knocks)
Process Plant Technology (LACC)
Environmental Technology (LATTC)
Photovoltaic Installation (East Los Angeles Skills Center)
*References available upon request
Contact this candidate