Customer Service Manager
Resume:
Michele A. Simerson
Austin, TX *****
Email: ***************@***.***
Career Objective Seeking career opportunity with a company that will
appreciate the benefit of my stable years of
experience, knowledge and skills while enabling me to
grow professionally.
Summary of Ten plus years experience in Property Management and
Qualifications leasing on site.
Exceptional customer service skills
Fast-learner, hard working, reliable, professional
attitude and appearance
Work History 2007-Present ProHygenic Services Austin, TX
Office Manager / Accounts Payable / Bookkeeper
Office manager of a commercial Power Washing company
that have major contracts with hospitals in the Austin
area.
Insured that all administrative, contracts, financial
accounts and bids be maintained and readily available
for auditing and staff accessibility.
Handled every financial facet from company payroll to
debiting agencies
1993-2007 The R & V Anderson Group Inc. Austin, TX
Apartment Community Property Manager
Supervised 4 personnel from office leasing staff to
maintenance crew to insure an expedient team for all
residents issues
Provided excellent customer service skills for
prospective residents.
Toured property regularly to identify needs and
concerns of residents for exceptional resident
retention.
Insured that property was at an exceptional high
standard of appearance from landscaping to painting or
repair of any damaged areas.
Responsible for receiving rent from residents,
deposited money into bank, then inputting payment into
company computer system.
Informed residents if they were late with their rental
payments, there would be repercussions resulting in
filing evictions with the court.
.
Education Austin Community College
Austin, TX
References Available Upon Request
Contact this candidate