Manager Project
Resume:
Yadira Gonzales
San Antonio, Texas 78209
******.********@*****.***
OBJECTIVE: To obtain the Communications Specialist position in San
Antonio, Texas.
EDUCATION: Texas A&M University Corpus Christi, Texas
Master of Arts in Communication Studies In Progress
3 Semester Hours Completed GPA: 4.0
Texas A&M University Corpus Christi, Texas
Bachelor of Arts in Communication Studies
Graduated: December/2007
Cum Laude GPA: 3.6
COURSEWORK: Communication Theory Leadership and Teamwork
Legal and Ethical Issues in Communication Techniques of
Persuasion
Media and Technology
Advertising Criticism
SKILLS: Fluent in Spanish
Communication- Public Speaking, Interpersonal, Group
Communication
Computer literate- Adobe Photoshop, Sage Fundraising 50 for non-
profits, Microsoft Office Suite
Work with diverse populations
ACTIVITIES: Texas Health & Human Services Commission, Communications
Advisory Committee Member, November 2009 to Present
Texas Association of Public Relations Member, October 2009 to
Present
Hispanic Women's Network of Texas Region 11 member October 2009
to Present
Westside Business Association of Corpus Christi Member, January
2010 to Present
Islander Short Film Festival, "Public Service Announcement for
the Arts," Dec. 6, 2006
University Interscholastic League Speech Tournament, Judge,
September 22, 2007
Corpus Christi Film Society, Member, December 7, 2005 to
Present
1440 KEYS AM Radio Weekend Magazine On-Air Talent,
Mar.25, 2006 to October 2008
90.1 KSYM FM Radio, Pledge Drive Volunteer, March 2001 to March
2006
HONORS: Lambda Pi Eta, Communication Studies Honor Society, October
2007
Dean's List, December 2007
EXPERIENCE: Texas Department of Aging and Disability Services Corpus
Christi, Texas
Corpus Christi State Supported Living Center
Community Relations Director October 2009 to Present
. Serve as Public Information Officer for facility
. Conduct community relations program through various media and
personal speaking engagements
. Provides oversight and management of Volunteer Services
Council 501 (c) (3) Non-profit
. Participate in local government and community forums
. Responsible for providing internal communication supports:
newsletters; employee forums
. Responsible for external communication supports: create
marketing materials; press releases; brochures;
presentations; articles; and other materials as needed
. Targeted public relations campaigns through various media and
educational outreach
. Prepare press releases and arrange media exposure at events
(check presentations)
. Review and process requests for charitable contributions
. Prepare and monitor budget for community relations department
. Prepare monthly and annual reports for review by state agency
headquarters
. Responsible for development: identify, inform, interest and
involve donors
. Responsible for planning, directing, organizing, publicizing
volunteer services programs and development
. Develop and revise policies and procedures for programs
. Prepares budgets and oversees expenditures for volunteer
programs and services
. Works with local, state, and national interest groups:
stakeholder relations
. Responds to general information inquiries about facility
activities
. Monitor media outlets and inform state headquarters when
facility is affected
. Coordinate and conduct facility tours (governmental, media,
and general)
. Liaison between facility and local government representatives
and officials
. Provide regular consultation to facility director regarding
improvement of community exposure and relationships
. Perform advance management and support activities for the
effective administration of the Community Relations and
Volunteer Services Departments
. Project manager of special assignments- "Banking Fair" and
"Wellness Initiatives"
. Collaborate with agency headquarters (government relations
unit) to address issues that will impact facility operations
Nueces County Appraisal District Corpus Christi,
Texas
Real Estate Appraiser January 2009 to October
2009
. Coordinated press meetings with local media and Chief
Appraiser
. Researched customer feedback regarding public opinion in new
and now media
. Assess property values utilizing market and cost methodology
. Responsible for generating sales ratio reports
. Proposed the use of Public Service Announcements
. Provide taxpayers with information regarding appraisal
practices and procedures
. Presented appraisal findings in Formal Appraisal Review Board
Protest Hearings
. Responsible for analyzing data and creating reports of
findings to Texas Comptroller
Goodwill Industries of South Texas, Inc. Corpus
Christi, Texas
Employment Consultant/Marketing Assistant April 2008 to
January 2009
. Implemented Job Developing and Marketing Strategies
. Facilitated group sessions "Job Club"
. Event Planning- Annual Employers Symposium; Goodwill Week Job
Fair
. Responsible for daily case management maintenance and
referrals
. Referred clients to various social services in the community
. Responsible for arranging and conducting community outreach
presentations
. Representative for the organization in various public
meetings and conferences
. Established rapport with community employers and
organizations
. Responsible for promotion of campaigns- "Share A Smile"
. Proposed utilization of new and now media promotions
Texas Department of Public Safety San Antonio, Texas
Driver License Technician I June 2004 to June 2005
. Responsible for balancing cash drawer
. Provided courteous customer service
. Responsible for promotion of organ donation program
Sana Heavy Equipment, Inc. San Antonio, Texas
International Sales/Marketing Representative April 2001 to
October 2004
. Represented company at various presentations: industry
related trade expositions
. Conducted various industry related (locomotive, oil field)
research for CEO
. Processed purchase orders and requests for quotations
. External communications: Created and edited company
literature: pamphlets and website content
. Internal communications: newsletters; memos; analyzed
employee feedback
. Coordinated media presence for various events
. Event planning- Ribbon Cutting Ceremony; Reliant Trade Expo
Texas Book Co. /Northwest Vista College Bookstore San Antonio,
Texas
Manager's Assistant June 2000 to April 2001
. Responsible for coordinating and promotion of book signings
by local and national authors
. Responsible for generating press releases for various events
. Promoted and Assisted with Development of "Buy Back and Save"
Campaign
. Trained and supervised temporary employees
. Supervised Shipping and receiving
. Daily accountability of point of sale transactions
REFERENCES: Available upon request
Dear Hiring Committee:
I am writing to apply for a position with your organization. My
combination of experience and education in the field of Communication has
afforded me the opportunity to attain the qualifications needed for a
position with your company.
I am a first year graduate student in the Communication Studies program at
Texas A&M University-Corpus Christi and I am currently transferring my
coursework to an institution in San Antonio, Texas. I currently hold a 4.0
grade point average and through this course work I have been able to
practice advanced communication theories and apply them to my current
position. I am also a fall 2007 cum laude graduate from Texas A&M
University-Corpus Christi with a Bachelor of Arts in Communication. I have
acquired a great deal of hands-on experience during the last few years
through many detailed class projects. In a civic engagement/service
learning class, I was a part of an implementation team that designed a
computer literacy teaching unit for the Gear Up/Star outreach program,
which was formally presented to the Texas Education Agency and Texas A&M
University-Corpus Christi. These types of projects gave me the opportunity
to implement my public speaking, interpersonal, group communication, and
presentation skills, which are vital for a team member in your organization
to possess.
I have gained invaluable experience through my volunteer efforts in the
broadcast medium and with at-risk youth. I worked closely with all local
media to ensure coverage of all volunteer events I promoted. I also
provided clerical support and performed as an on-air guest personality in
order to secure funding for the non-profit radio station. As a community
resource council volunteer for the Texas Youth Commission I assisted with
fund-raising projects such as the Texas Youth Commission Bowl-A-Thon held
in San Antonio, Texas. Furthermore, as an "on-air" participant of the Keys
Weekend Magazine for 1440 Keys AM Radio, I was able to promote film and
related events in the Corpus Christi area. This radio show was also a
vehicle for local artists to promote and discuss their work. Recently as a
Communications Advisory Committee Member for the Health and Human Services
Commission I was able to provide feedback regarding internal and external
communication strategies and how they affect the enterprise as a whole. My
experience and contacts with various media enables me to promote campaigns,
provide public awareness, and implement my public speaking skills.
In my work history I have attained inestimable experience that required me
to communicate courteously and effectively in diverse populations. Most
recently, as the Community Relations Director for the Corpus Christi State
Supported Living Center (Department of Aging and Disability Services) I
perform advance management and support activities for the effective
administration of the Community Relations and Volunteer Services
Departments and by acting as liaison for the Volunteer Services Council of
the Corpus Christi State Supported Living Center, a 501 (c) (3) non-profit
organization. I have been able to successfully launch and maintain public
relations campaigns that have increased awareness of services, donations,
and volunteer opportunities to the greater community.
In this position I improved external and internal communication regarding
the Living Center. I have been able to meet and provide tours (press tours)
with various community leaders to educate them about the facility and the
population that is served. I often collaborate with agency headquarters
(government relations unit) to address issues that will impact facility
operations. Internally, I provide regular consultations to the facility
director regarding the improvement of community exposure and relationships;
and by ensuring that all internal materials such as newsletters and "town
hall" meetings effectively provide current and accurate information
regarding the state of the facility.
Upon my arrival I was able to have an open and active rapport with local
media and pitch positive news stories that highlight all of the positive
aspects of the center. To date, I have increased the number of private
sector donors and volunteers that now have an active interest in the
Center. For example, I have recruited local government officials, Texas
State Representatives, and local news anchors to volunteer as board members
and/or promote The Living Center. Additionally, as the liaison for the
Volunteer Services Council, I have been able to plan and design fundraisers
that have increased monetary and in-kind donations and awareness to the
community. For example, the Professional Women's Style Show and Luncheon
has become one of the most popular fundraising events in the Coastal Bend
Area and yields the most participation from the local media. Furthermore,
to increase in-kind donations, in collaboration with The Corpus Christi
Caller Times, I made a call to all local "fashionistas" to donate their
gently used clothing to the Center. The results from this article have been
overwhelming and have successfully increased the community's awareness to
the needs of the Center.
Moreover, I also maintained current constituent contributions that include
monetary and in-kind donations in Sage Fundraising 50 for Non-Profits
Software. From this data I would also generate reports to ensure that all
constituents were recognized for their service and/or contributions to the
Volunteer Services Council.
In my other work experience, as an employment consultant, I implemented job
developing and marketing strategies, researched employment opportunities
for clients, and arranged and conducted community outreach presentations
throughout the Coastal Bend area. I engaged in professional development
activities, created and evaluated employment advisement plans, and I
utilized my project management skills by coordinating and managing The
Goodwill Week Job Fair and The Annual Employer's Symposium. Also, my job
duties as an employment consultant included providing administrative and
organizational support by collecting, organizing, and analyzing information
for use in job placement activities which includes case management,
documentation, report writing, developing and implementing training
curriculum, and facilitating "Job Club" meetings.
As an international sales representative and manager's assistant, I
understand the important role support staff has by providing assistance to
an administrator in order to reach or exceed set goals. As an
international sales and marketing representative I was assigned the duty of
researching competitors' prices for services and products, representing the
company in the community, and improving external communications.
Furthermore, as a manager's assistant, I was responsible for assigning
duties to temporary employees according to the manager's weekly plan of
action to ensure that those assignments were completed in a timely manner.
In addition, I arranged and promoted campus events sponsored by the
bookstore, such as author book signings and the promotion of the "Buyback
and Save" campaign. Therefore, my experience as a member of a support
services team I am aware of the functions of those roles and as a result,
as a member of your team, I will be able to assign tasks, provide support
to administration, and utilize my critical thinking skills to complete
assignments.
I possess excellent written and oral communications skills in both English
and Spanish and I am able to work independently as well as cooperatively
with co-workers. I have also worked diligently to establish a rapport with
clients, supervisors, and the general public. Additionally, I am able to
delegate and follow directives to ensure that the outcome of the project or
assignment is a quality product. I am a self-motivated individual, I learn
quickly and adapt easily to new technologies with minimal to no
supervision, and I am a team player.
My education and experience make me an excellent candidate to be a part of
your organization and I welcome you to contact me to further discuss my
experience or address any further questions you may have. I look forward
to hearing from you soon. I can be reached at 361-***-****. Thank you
very much for your consideration.
Kind Regards,
Yadira Gonzales
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