Customer Service Sales

Israel Martinez

*** *. *****, *******, ** ***** Phone:

312-***-**** **************@*****.***

Objective

To obtain a position in Human Resources that allows me to grow as a

professional allowing me to utilize my

education in employment law.

Experience

Enrollment Coordinator/Office Clerk August 2009 -

August 2010

Chicago Bulls College Prep Chicago, IL

Recruiting students from Chicago land area grammar schools in order

to meet student quota requirements. Maintaining and updating school

information for recruitment purposes.

. Responsible for school volunteers and interpreters

. Liaison for school social worker and Spanish speaking parents

of CBCP.

. In charge of meeting enrollment numbers for student school

population.

. Student billing and maintenance of financial student accounts.

. Ordering educational materials, while keeping a good

relationship with vendors.

. Event coordinator for faculty and student events.

. Administering medication to students with parental consent.

Seasonal Manager November 2002 -

January 2009

Bed Bath and Beyond Chicago, IL

Working with the Department Managers, the Store Manager, and any

other Assistant Store Manager as part of the management team,

responsible for the day-to-day management of the front end.

Responsibilities include executing merchandising plans, and

assisting in management of all areas of store operations as needed.

* In charge of cashing out the store totals at the end of every

night.

* Scheduling for front end staff while maximizing profit for

frontend merchandise

* Coordinate sales promotion activities and pricing of

merchandise.

* Coordinate the flow of merchandise to the sales floor.

* Help solve problems that affect the store's service, efficiency,

and productivity

* Provide and inspire outstanding service to our customers.

Seasonal Sales Associate November 2006

- August 2008

Armani Exchange Chicago, IL

As a Sales Associate I was responsible for maintaining outstanding

customer service as per Company standards, generating sales,

merchandising, and safeguarding company assets.

* Ensured that each customer receives outstanding service by

providing a friendly environment; which includes greeting and

acknowledging every customer, maintaining solid product

knowledge and all other aspects of customer service.

* Maintain an awareness of all promotions and advertisements.

* Assist in floor moves, merchandising, display maintenance, and

housekeeping

* Assist in processing and replenishing merchandise and monitoring

floor stock.

* Participate in year-end inventory and cycle counts.

* Meet a hourly sales quota

* Participated sales contests to achieve goals established by the

corporate office.

Education

Loyola University Chicago August

2009- Present

Post Baccalaureate Certificate in Legal Studies

Employment Law

University of Illinois at Urbana Champaign

August 2004-May 2009

Bachelors in Political Science, with a minor in Italian.

Course of study was Pre Law with a concentration in Business Law

University of Verona, Italy

January 2008- May 2008

Study abroad program of The University of Illinois at Urbana

Champaign

Stanford University May 2003-

August 2003

Political Science, Speech Communication and Argumentation Debate

Skills and Languages

English, Spanish, and Italian

Proficient in Microsoft Office

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