Manager Customer Service
Resume:
Nathan Henson
Fayetteville, AR 72703
To Whom It May Concern:
I am a Certified Public Accountant in the state of Arkansas. For the last
five years I have been working within the Financial Shared Services
division of Walmart. During this time, I have performed a wide array of
accounting functions. As you will see from my resume, these functions
include: preparation of monthly financial statements, financial analysis
and variance explanation, reconciliation of accounts, recording of monthly
journal entries and accruals, and management of audits for 3rd party
auditors on the Walmart Foundation and Benefit Plan audits.
I have the knowledge of MS Office packages like Excel, Word, and PowerPoint
which helps me in an excellent representation of my work. I also have
experience with accounting packages including SAP, JE Edwards, Great
Plains, and Quickbooks. I am looking to move back to Baton Rouge and will
be putting my house on the market in a couple of weeks.
I appreciate your taking the time to review my resume and your
consideration for any openings you might have at this time.
Sincerely,
Nathan Henson
Nathan Henson
Fayetteville, AR 72701
Residence 225-***-****
Work 479-***-****
PROFILE
Accomplished professional with a proven track record of easily establishing
rapport with diverse personalities, increasing morale, and leading a team
to achieve optimum results. Demonstrates ability for problem solving, and
quickly assimilating new information in achieving results. Consistently
projects a high level of integrity and personal commitment.
Certified Public Accountant, State of Arkansas
EDUCATION
Louisiana State University-Baton Rouge, Louisiana
MBA, May 2003
MS, Sports Administration, May 1999
BA, Education, December 1997
WALMART
Accounting Analyst (January 2010-Present) Change in duties within this
position
Prepare monthly financials for 6 individual plans within Health and Welfare
Trust totaling more than $1B
Perform Balance Sheet reconciliations for accounts totaling more than $900M
Prepare and provide financial statements for 3rd party audits on Associate
in Critical Need Trust and Health & Welfare Trust
Execute accounting processes by preparing support documentation for
accounting accruals and other calculations for Associate in Critical Need
Trust, Walmart Foundation, and Health & Welfare accounts
Research, prepare, and communicate results for variations and anomalies in
balance sheet accounts for monthly flux meetings with senior management
Perform monthly analysis of Corporate liability for Health & Welfare Trust
for accuracy and validity. Present analysis to senior management on
monthly basis
Perform monthly analysis for FAS 5 Legal liability for accuracy and
validity. Present analysis to senior management on a monthly basis
Prepare quarterly and year-over-year financial analysis for Associate in
Critical Need Trust. Present analysis at quarterly board meeting
Monthly meetings with key stakeholders in order to support initiatives and
meet customer needs
Accounting Analyst (August 2008-Decemeber 2009)
Executed accounting processes by preparing support documentation for
accounting accruals and other calculations for Casualty and Property
Insurance accounts totaling more than $2B
Performed monthly financial analysis for casualty and property accounts to
ensure their accuracy and validity. Present analysis to senior management
on monthly basis
Performed Balance Sheet reconciliations for accounts involving casualty,
property, prepaid insurance accounts, derivatives and accumulated
comprehensive income
Calculated and recorded monthly mark- to- market of derivatives and foreign
currency forwards
Performed monthly roll forward for Accumulated Other Comprehensive Income
Account Manager (October 2006 -August 2008)
Supervised (5) hourly associates on systems, integrity, and reporting team
Oversaw all activities related to reviewing changes of date between
Enterprise One system and other systems within company to ensure and
maintain information is accurate and reliable
Oversaw all activities and associate responsibilities related to the review
of financial information for current and potential vendors, as well as
review contractual agreements between Wal-Mart and vendors
Calculated approved spending limit with vendor as well as tracked dollars
spent
Tracked vendor set ups and tracked vendor's financial condition
FORUM SALON SPA- Owner (October 2007 -Present)
Owner of Salon & Spa with annual revenue of $500K
Prepare annual budgets and review on a monthly basis
Review P&L, margins, sales, product mixes on monthly basis
Perform forecasts and analysis on monthly basis
Handle all accounting related to business
LSU PETE MARAVICH ASSEMBLY CENTER
Operations Manager (March 1999 - June 2004)
Administered million-dollar budget for Operations Department, including
student labor, special event labor, supplies and services on and outside
the University
Supervised Assistant Operations Manager and 7 custodial employees
Reviewed billing, negotiated and settled bills with building patrons
Coordinated technical requirements for over 175 events with diverse
clientele; oversees labor, lighting, sound, rigging, and audio/visual
equipment
Assisted in client booking and scheduling, promotion planning, running
reports, providing customer service, and managing equipment/space inventory
Restructured pay for a range of events, enhanced job positions, and
increased supervisory role, resulting in improved turnarounds and increased
retention rate
Interim Box Office Manager (April 2003 - June 2004)
Oversaw day-to-day operations of ticket office while supervising and
coordinating staff of 7
Daily reconciliation of ticket office income and event settlement for
performances
Initiated and maintained communications with clients concerning all ticket
related issues
Assistant Operations Manager (December 1997 - March 1999)
Supervised 10 - 20 student and transient workers on a daily basis
Managed event set-up and turnarounds with Operations Manager for over 100
events, including concerts, conventions, expos, and Mardi Gras balls
Instituted a merit pay scale for students to aid in retention of quality
workers
REFERENCES AVAILABE UPON REQUEST
Contact this candidate