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Customer Service Management

Location:
Denton, TX, 76208
Posted:
August 09, 2011

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Resume:

Kayla Durham

**** ******* ***** ( DENTON, TX ( 76208

903-***-**** ( ************@****.***

objective

My goal is to join a healthcare team that will enable me to

give the best possible care to the patients within our

community, and allow for personal and professional growth.

SUMMARY OF QUALIFICATIONS

Direct patient care of two patients in a supervised clinical

setting, pre and post-op care, medication administration,

performance of invasive procedures, computer charting, time

management, professional communication, and willingness to

take on new tasks.

EDUCATION

2010- 2011 Grayson County College Van Alstyne,

Texas

Vocational Nursing Program Certificate

* Foundations of Nursing

* Nursing Health and Illness

* Pediatric Nursing

* Maternal/Child Nursing

* Pharmacology

* Foundations of Nursing

* Applied Nursing Skills

* Leadership and Professional Development

* Mental Health Nursing

* Gerontology

* 864 Hours of supervised clinical and laboratory experience in

long term and acute care facilities

2007-2010 Grayson County College

Denison, Texas

General Studies

2006-2007 North Central Texas College

Gainesville, Texas

General studies

2006 Whitesboro High School Whitesboro, Texas

General education diploma

WORK EXPERIENCE

2006-Present Sonic Drive-In

Whitesboro/Denison, Texas

Carhop

* Cashiering

* People Skills

* Problem Solving

* Time management

* Direct Customer Service

* Maintain the work place

* Cleaning

January 2010-May 2010 WNJ Medical Center

Sherman, Texas

Nurse Assistant

< Assessing Patients Needs

< Basic Nursing Care

< Assisting Patients With ADLs

< Obtained specimens

< Assessed blood glucose levels

< Computer charting

< Obtained and monitored vital signs

< Multitasking

< Organization Skills

< Time management

January 2006-August 2006 Chili's Bar and Grill

Gainesville, Texas

Hostess

* Greeter

* Cleaning

* Professional Communication

* Time Management

* Organization skills

* Assessing needs of guests

Nov 2004 - Jan 2006 Braums Gainesville,

Texas

Experienced team member

< Cashiering

< People skills

< Cleaning

< Time management

< Direct Customer Service

< Maintain the work place

< Problem Solving

REFERENCES

Amber Myers

Former Charge Nurse

903-***-****

Che Renteria

Former Manager

903-***-****



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