Sales Customer Service

Kathryn J. Nygard

***********@*****.*** 425-***-****

~ bilingual marketing/ sales rep ~

Summary of Strengths

> Over 10 years experience in basic sales, marketing, and business

development with a proven record to accomplish assigned tasks on time

> Goal oriented and highly motivated, extremely energetic, and outgoing

> Developed and managed clients while maintaining current client base

> Extensive phone presentations, ad layouts, appointment setting and

meeting with clients

> Experience in assisting with marketing campaigns for success in

increasing revenue

> Bi-lingual - Fluent in English and Spanish, able to performs basic

customer interpretations

> Hard working, reliable, team player that can prioritize and organize

effectively while dealing with time sensitive deadlines

> Excellent in setting up appointments, performing presentations, designing

ad layouts, and signing contracts

> Outstanding work ethic; routinely accomplished daily sales quotas

> Over 10 years of strong customer service in a retail and sales/ marketing

environments

> Over 10 years of computer experience with strong ability to learn new

applications

> Over 5 year experience in training and teaching sales/ marketing

techniques to new staff

> Regional Sales and motivation winner and noted for outstanding positive

attitude

Relevant Experience

Business to Business Sales

< Overachiever by being pro active with direct sales at International

Design in multi-states. Routinely achieved marketing/ Sales quotas.

< Routinely accomplished daily quotas and achieved "Top Producer" status in

direct sales

< Successfully managed customer service and Spanish translation.

< Trained, motivated sales team to become top producer in direct sales for

up to 20 staff members.

Outside / Inside Sales

> Routinely handling cashier (over $2,000) using computers to expedite

customers in a retail location for opening and closing.

> Top Producer in Residential Security Sales

> Aggressive telephone cold calling skills to effectively increase sales

> Top sales revenue producer of local weekly newspaper publication; over

$2,700 weekly

> Winner of several sales competitions

> Excellent Business and Cold Calling, follow ups for increased sales

and effective customer service

> Developed a new client base, creating substantial residual revenue for

North Snohomish Weekly

> Worked well under pressure with tasks of tight time constraints /

deadlines

Page 1

Page 2

Employment History

Customer Service Representative Sprint, Lynnwood/ Everett, WA

2006 - 2009

Advertising Sales Representative Marketing Concepts, Sunnyside, WA

2003 - 2006

Retail Intelligence Auditor CoWorx Staffing, Everett, WA

2003 - 2005

Advertising / Marketing Representative Western Specialty, Everett, WA

2001 - 2002

Tutor; ESL/ Spanish Everett Community College

2001

Residential Security Sales Representative Puget Sound Protection,

Everett, WA 2000 - 2003

Data entry/ Admin Merrill Lynch, Everett, WA

2000-2001

Additional Information

Numerous years experience in phone marketing, advertisement, and sales

Ten years experience in direct sales

Experience in sales, marketing and business development

Experience in assisting with film production setups

Basic editing and graphics

Microsoft Office, email management and search engines

Education

Videography / Media Arts Everett Community College,

Everett, WA

Emphasis in photography and video production

Computer Literacy Edmonds Community College,

Edmonds, WA

Airline Reservations & Airport Services International Air Academy,

Vancouver, WA

A.A. Liberal Arts Mission College, Santa Clara,

CA

Workshops

Sales techniques Customer Service

Contact this candidate