Engineer Customer Service

Michael J. Hannon

*** *. **** ****

Allentown, PA 18103

Phone: 610-***-****

********@****.***

Objective

High-energy, goal driven individual seeking a challenging and rewarding position in the Technical field.

Education

Lincoln Technical Institute, Allentown, PA

A.S. Electronics Engineering Technology

2002-2004

Courses and experience in: Ohms law, technical math, physics, troubleshooting, calibration, usage of

technical test equipment, digital theory, schematic interpretation, AC/DC concepts. Proficient in the

setup, calibration and usage of Hewlett Packard and Anritsu Vector Network analyzers for RF/

Microwave testing. Experienced in the setup and operation of precision coaxial cable prepping

equipment such as Schleuniger and significant experience with a wide variety of soldering and PC board

reworking equipment. Capable of PC board design and applicable circuit design and implementation as

well.

Personal and Interpersonal Skills

-Self-motivated

-Detailed Record keeping

-Team player

-Positive Attitude

-Vector Network Analyzer Operation

-Vision

-Dedicated

-Strong organizational skills

-Various machining skills

-Computer literate

-RF & Microwave Cable Construction

-Extensive Mechanical Exp.

-Class 10,000/100 Clean room Exp.

-Troubleshooting

-MIL-STD-2000 Cert.

-Pace, NASA, J-STD Certif.

Employment History

AR Worldwide/Amplifier Research Souderton, PA 2006-Present

RF/Microwave Product Engineer- OEM and Accessory Products

Test Technician

Responsibilities and Experience 2006-2008

Setup, tuning and troubleshooting of class A type broadband solid state and microwave amplifiers.

Proficiently use of RF power meters, signal generators, spectrum and vector network analyzers,

oscilloscopes, directional couplers and various RF loads, attenuators and related test equipment.

Successfully follow and update test procedures, SOP’s, initiate ECR’s, ECN’s and various other

engineering documents. Troubleshooting and modification of RF filters, AC, analog, digital and micro

strip circuits, attenuators and multi-stage amplification circuits at component levels. Provide

Engineering, Sales and Marketing as well as Customer Service Department with necessary support.

Product Engineer, OEM and Accessory Products

Responsibilities and Experience 2008-Present

Successfully managing, maintaining and advancing the AR/RF Microwave Instrumentation Third Party

and OEM Product line to meet and exceed our global customer requirements. The AR/RF Microwave

Instrumentation accessory line boasts hundreds of varied products and is a significant percentage of our

annual revenue. This product line compliments our World-Class offerings of EMC, Test &

Measurement, Automotive, Military and Telecom products. The Third Party line is comprised of

specialized products sourced from leading suppliers AR has groomed over the past 40 years. These

vendors provide AR with Traveling Wave Tube amplifiers, antennas and a full, comprehensive line of

EMC, Test & Measurement, Military equipment and accessories. AR/RF Microwave has been the

Global leader in our field for decades and continues to be. Initial development of product specifications

and design requirements are a prime responsibility, in conjunction with creation of product specification

sheet, operation manuals, BOMs in our inventory system and initial pricing and vendor sales

agreements. I practice continued, direct interaction with our supplying vendors regarding product

requirement standards, proper branding, function, pricing and delivery time. I maintain updated training

and procedures, adhering to internal Quality standard and practice due-diligence in accordance with

current ITAR requirements for our exported product line of TWTAs.

My current responsibilities have expanded, now focusing on a specialized product development project

as Product Engineer, Receiver Systems. I will be taking a leading role in supporting current and

developing new products from our EMI receiving equipment division in Canoga Park, Calif. I am

simultaneously cross-training and transitioning management the OEM Product line to a fellow Engineer

here in Souderton. This will allow me to finalize integration, documentation and the market release of a

new generation of Digital Signal Processed EMI Receivers. This cutting-edge product is a result of over

8 years combined engineering, design and development effort here at AR; the current stage is prototype

production.

Micro-Coax Inc. Pottstown, PA 2004-2006

Engineering Assistant

Initial and prototype fabrication, documentation and production floor process design of a wide variety of

semi-rigid, flexible and hand-formable coaxial cable assemblies. Prototypes include a wide variety of

microwave connectors for use in frequencies ranging from 40MHz up to 65GHz. Also required to keep

detailed records and various spreadsheets of data collected from prototypes and assist applications and

project engineering in efforts to improve intra-company processes and product applications. Experience

with direct customer interaction for internal and external product qualifications for aerospace defense,

spaceflight, satellite and ground support hardware programs. Design and implement tooling for

terminating new cable and connector designs. Assist manufacturing when required to resolve production

problems. In concert with design and manufacturing engineering, develop, document and train

manufacturing personnel in new processes and procedures. Fabrication of shippable-grade quality

hardware with minimum guidance.

Detlan Equipment Inc., Silverdale, PA 1998-2004

Parts Clerk/Service Technician

Oversee extensive inventory of John Deere parts and accessories, direct contact with customers and over

the counter sales, service and assembly of commercial, consumer, agricultural and industrial John Deere

equipment and parts. Assembly and sales of custom hydraulic hoses, fittings, drive belt system

components and associated power transfer components.

References

Available upon request.

Contact this candidate