Project Manager Quality Assurance
Resume:
Annette M. Arvie
************@*****.***
Qualification summary
Experienced professional with administrative responsibility for managing
the operational, technical and compliance areas. In addition to addressing
operational functions and compliance activities for current and past
employers, such as, University of Southwestern Medical Center, Ashland Oil,
American Airlines, Rockwell Automation, Fresenius Medical Care, KV
Pharmaceutical & Medical Transportation while addressing accuracy of
Electronic Systems. This includes responsibility for investigating,
compliance, quality control and quality assurance, internal investigations;
reviewing documents to satisfy federal requirements, assisting business
process owners, staff and serving as the point of contact to address issues
with the appropriate state and federal regulatory entities.
EDUCATION:
. BS Computer Science - Southern University A & M - Baton Rouge, LA
. MBA - Regis University - Denver, CO
. Doctorate of Business Administration (DBA) California InterContinental
University - Diamond Bar, CA - graduation 12/09
EMPLOYMENT:
Medical Transportation Corp., Jan. 2006 - Jan 2011
VP Audit &Compliance
. Assessment of compliance and regulatory affairs; Investigate and
ensure control,
. Mitigate risk and address Sarbanes-Oxley Section 404 internal
control structure
. Developed and maintained a compliance and regulatory program
. Performed audits addressing IT services/data management
. Work with different department heads to make sure that best practices
are identified and implemented in a timely and efficient manner
. Reduce costs significantly and helped grow revenue through
addressing compliance issues
. Served as a liaison for Administration, Information Systems, Finance,
Compliance, Physicians and Revenue producing departments in regards to
compliance and regulatory updates
. Insure internal controls pertaining to hospitals and private
healthcare facilities, focus on key internal controls, prepare
documentation for privacy, supervise the process were correct through
audits and compliance
. Supervised 5 employees
. Reviewed process improvement and addressed areas involving GMP, GCP,
RHIA/RHIT
. Responsible for reviewing and ensuring change management process
accurately address company, loss prevention and system objectives
. Reviewed documentation for external auditors
Rockwell Automation, Milwaukee, WI - Feb 2005 - Jan 2006
IS Controls Manager
. Assessment of compliance and regulatory affairs; Investigate and
ensure control,
. Sarbanes-Oxley Section 404 internal control structure
. Supervised 3 employees
. Managed projects internal with D&T and PWC auditors
. Directed and developed internal control procedures for
compliance, Quality assurance and quality control
. Determined the degree to which decentralization of security controls
takes place
. Provided technical advice, assistance or guidance to employees less
experienced or familiar with a specific programming language or with
the system
. Provided recommendations and counsel to strengthen internal controls,
ensure compliance with laws, regulations and corporate policies; and
work towards enhancing management processes to meet the company's
business objectives
Jefferson Wells International (consulting firm), St. Louis, MO
Information Systems Audit Manager (Consulting)
Feb 2004 - Feb 2005
. Project Management for Sarbanes-Oxley Section 404 internal
control structure
. Assessment of compliance and regulatory affairs; Investigate and
ensure control,
. COSO, COBIT or ISO-17799
. Supervised 3 to 21 employees
. Determined scope of IS audits and created audit plan
. Reviewed Enterprise Resource Planning system and tested for
functional and adequate controls, Quality assurance and quality
control regarding medical devices
. Directed and developed internal control procedures for
compliance with pharmaceutical company, healthcare and manufacturing
industries
Fresenius Medical Care - Healthcare (Renal dialysis supplies &
manufacturing) industry, Lexington, MA - Information Systems Audit
Supervisor/Manager
Oct 2000 - Dec 2003
. Sarbanes Oxley Section 404 internal control structure
. Assessment of compliance and regulatory affairs; Investigate and
ensure control,
. Project Manager for IT, Integrated, Financial and Operational Audits,
RHIA/RHIT
. Assessment of current systems; Management, replacement, upgrade and/or
administration of existing systems information system requirements,
researched, reviewed medical devices and helped select a new System
. Performed audits addressing IT services/data management for clinical
trials,
. Managed and facilitated the planning, execution, and tracking of relevant
clinical trial activities,
. Worked with pertinent clinical and information systems areas to address
the accuracy of data entry and exchange through web-based data
collection,
. Insure internal controls pertaining to hospitals and private
healthcare facilities, focus on key internal controls, prepare
documentation for privacy, supervise the process were correct through
audits and compliance
. Worked with provider relations and contracting management,
. Experience in State and Federal health programs,
. Project manager for ensuring all compliance,
. Responsible for reviewing and ensuring change management process
accurately address company and system objectives in addition to
Medical Records, Quality assurance and quality control,
. Developed and maintained a HIPAA compliance program and worked with
GMP, GCP
. Created documents addressing covered entity regarding HIPAA compliance
. Work with different department heads to make sure that best practices
are identified and implemented in a timely and efficient manner
. Reduced costs significantly and helped grow revenue through addressing
compliance issues
. Ensured CPT code, ICD-9-CM, HCPCS, Charge master and revenue
codes relating to billing process were correct through audits and
compliance
. Served as a liaison for Administration, Information Systems and
provided QA and QC. Reviewed Patient Accounts, Medical Records,
Finance, Compliance, Physicians and Revenue producing departments in
regards to Electronic Health Record Systems, compliance, charge
capture, loss prevention and regulatory updates
. Reviewed process for Clinical process improvement and addressed QA and
QC
. Supervised employees and coordinated with executives and departmental
administrators regarding design, statistical requests and procedures
for compliance issues enhancements
. Assisted with implementation and acquisition involving compliance of
system related issues and reviewed specific system environments (Unix
RS/6000)
. Researched the use of system processing functions for departments and
divisions and provided technical support
. Interacted with VP Information Systems of Clinical & regarding HIPAA
. Evaluated the effectiveness and efficiency of the implementation of
existing and ongoing information systems operations and infrastructure
. Correlated and devised cost efficient programs, which contributed in
essence and led to training the users and staff
Ashland Inc. - Chemical manufacturing and Construction industry,
Lexington, KY - Sr. Information Technology Auditor/Supervisor
Oct 1999 - Oct 2000
. Assessment of compliance and regulatory affairs; Investigate and
ensure control,
. Reviewed Enterprise Resource Planning system and tested for
functional and adequate controls
. Performed audits on JD Edwards and assisted with SAP audit
. Managed projects and performed audits on computer applications
(Application Based Costing), statistical research for different
systems (Endeavor), mainframes (AS/400), OS/390, security (ACF/2) and
Oracle
. Supervise one employee
. Evaluated the methodology and processes by which business application
systems are developed implemented, documented, controlled and
maintained
American Airlines - Transportation industry, Dallas/Fort Worth/TX-
Specialist Information Technology Audit/Manager - Consulting position:
November 1998 - May 1999
. Project Manager and performed IT and Financial Audits
. Developed plans for audit programs, work assignments, standards
and implemented procedures
. Participated in strategic planning for the department
. Monitored programs and reviewed for compliance
. Supervised 2 employees
. Performed management analysis
. Reviewed contracts, assisted management with purchasing issues
. Consulted with internal auditors and division heads regarding
financial operations of the entity
Sally Beauty Company- Manufacturing industry, Denton, TX Sr Information
Systems Auditor
Consulting position:
May 1998 - November 1998
. Project manager for IS & Financial Audits
. Performed audits on computer applications (Lawson & AS/400)
. Developed plans for audit programs and work assignments
. Developed standards and implemented procedures
. Participated in store audits, loss prevention and disaster
recovery test
. Monitored programs and reviewed for compliance and system
requirements
State of Louisiana, Insurance, Tax and Law Enforcement Industries, Baton
Rouge, LA Network Supervisor, Data Security Administrator, Computer System
Liaison Officer/Supervisor- Uniform Crime Reporting
Sept 1993 - May 1998
. Supported network connections and participated in technical and
analytical studies of routine telecommunications system
. Consorted in monitoring and analyzing network operations and
performance using established task procedures, documents and evaluated
network problems and/or malfunctions
. Determined the strategy for administering security
. Project Manager for several projects and defined and created security
policy to authorizing individual end users to access RACF protected
resources
. Implemented RACF during installation and approved all implementation
phases
. Consulted with agency administrators and executives regarding design,
implementation and facilitation of mainframe data processing for the
agency
University of Texas at Southwestern Medical Center, Internal Audit, Dallas,
TX EDP Auditor/Supervisor - Healthcare industry & Computer Systems Liaison
Supervisor
Apr 1988 - Mar 1993
. Assessment of compliance and regulatory affairs; Investigate and
ensure control,
. Project Manager for data and prepared EDP & Financial Audits,
RHIA/RHIT
. Performed audits addressing IT services/data management
. Assessment of current systems; Management, replacement, upgrade
and/or administration of existing systems information system
requirements, researched, reviewed medical devices and helped select a
new System
. Worked with provider relations and contracting management,
. Experience in State and Federal health programs,
. Project manager for ensuring all compliance,
. Insure internal controls pertaining to hospitals and private
healthcare facilities, focus on key internal controls, prepare
documentation for privacy, supervise the process were correct through
audits and compliance
. Responsible for reviewing and ensuring change management process
accurately address company and system objectives
. Developed and maintained a HIPAA compliance program and worked with
GMP, GCP
. Work with different department heads to make sure that best practices
are identified and implemented in a timely and efficient manner
. Created documents addressing covered entity regarding HIPAA
compliance
. Supervised, manage call monitoring and university staff,
students and patient complaint process
. Reduced costs significantly and helped grow revenue through
addressing compliance issues
. Served as a liaison for Administration, Information Systems, Patient
Accounts, Medical Records, Finance, Compliance, Physicians and Revenue
producing departments in regards to compliance, charge capture, and
regulatory updates
. Reviewed process for Clinical process improvement and addressed QA and
QC
. Ensured CPT code, ICD-9-CM, HCPCS, Chargemaster and revenue
codes relating to billing process were correct through audits and
compliance
. Performed audits on computer application, technical reviews and
performers statistical research for demographics on IDX system and IBM
mainframe
. Developed plans for audit programs and work assignments
. Directed and developed internal control procedures for compliance
. Monitored programs and reviewed for compliance and for Electronic
Health Record Systems program requirements
. Performed management analysis
. Directed and developed internal procedures for compliance
HARDWARE &
SOFTWARE:
. Midrange -- AS/400, OS/390, RS/6000 (SAP),Unix RS/6000 (Non-SAP), Sun
Microsystem Boxes
. Servers - SQL, Windows, Windows NT
. Electronic Mail - Microsoft suite, Internet, E-Commerce
. Security -- RACF, ACF2
. Software -- Natural, ACL, Hyperion, COGNOS
. Exposure -- JDEdwards, SAP, Oracle
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