Customer Service Manager

Tsolmon Buyantsogt

*** * ***** ** ***#s* ( Kalamazoo, Michigan ( 49009

mobile 269-***-**** email ( *********@*****.***

OBJECTIVE

To secure a full time, entry level position that will allow me the

opportunity to gain valuable experience in civil engineering or a related

field.

EDUCATION

Western Michigan University, Kalamazoo, MI

Graduated - April 2011

Bachelors of Science in Civil and Construction Engineering with Minor in

Mathematics

Sunway University College, Kuala Lampur, Malaysia April 2006 -

December 2007

1. Concentration in Civil and Construction Engineering for an American

transfer program

Mongolian Computer Tech. Mgmt. University, Ulaanbaatar, Mongolia

January 2004- April 2006

2. Awarded "best speech" in a school-wide contest, consecutively in

January 2005 and 2006

3. Political Science concentration

Mongolian Communication High School, Ulaanbaatar, Mongolia

January 2001- June 2003

45th secondary school, Ulaanbaatar, Mongolia

January 1993- June 2000

EMPLOYMENT

Petals and Postings, Kalamazoo, MI

Customer Service

. Provide additional orientation for hourly staff positions

. Responsible for opening, closing, and set up

. Responsible for the cash register

June 2008 - April 2011

The Guest House, Ulaanbaatar, Mongolia

Hotel Manager

. Interacted with diverse, multi-culture clientele

. Responsible for ensure compliance to all safety regulations

. Responsible for marketing of The Guest House

July 2004 - April 2006

LANGUAGES

1. Native speaker of Mongolian

2. Fluent in English, Russian, and Mongolian sign language

3. Currently learning Arabic

SKILLS

Computer Skills

4. Microsoft Windows Operating System Microsoft Office 2007-2010

5. Microsoft Project 2007- 2010 AutoCad MiniTab

MathLab programs SAP 2000

Personal Skills

6. Public speaking Leader Team worker

Fast Learner

ACTIVITIES

Kalamazoo Valley Habitat Humanity, Kalamazoo, MI

June 2010

Society of Women Engineers, Western Michigan University Winter 2008

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