Customer Service Human Resources
Resume:
Amir D. Lusky
*** ****** ***, ********, ** ****1
*******@*****.*** 847-***-****
Executive Summary
A sales and customer service specialist with three years of professional experience. Ample time
dealing with customer relations, account management, preparing sales pitches and presentations,
price negotiations, marketing and coordinating trade shows. Possesses excellent
communication, networking and computer skills. Have a strong desire for an entry-level position
within human resources, sales, and recruiting.
Education___________________________________________________________________
Northwestern University, Evanston
Post-Baccalaureate Certificate Human Resources
2011-2012
University of Illinois, Champaign-Urbana
Bachelor of Arts, Anthropology, 2009
Skills _______________________________________________________________________
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o MS Office Suite, Adobe Photoshop, HTML coding and design
o Enthusiastic team player
o Proficient customer service and account management organization skills
o Great communication and networking experience
o Strategically inclined worker capable of handling multiple projects at once
o Sustains customer relationships
Experience__________________________________________________________________
Account Manager, 2010-2011
Harbro Packaging Company, Chicago, IL
Brought in 60 new clients over one year
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Prepared sales presentations for clients during label production projects.
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Negotiated pricing and contracts with customers
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Coordinated trade shows across three states. (MO, IL, WI)
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Responsible for cash collections and reconciliations of balances from clients.
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Resolved customer complaints and issues regarding project deadlines, production
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issues, and label design.
Collaborated with designers on logo placements for high volume label production.
o
Line Cook, 2006-2007
Mirabelle Restaurant, Highland Park, IL
o Lead line cook in a high-volume kitchen
o Responsible for placing product orders for kitchen from distributors.
o Prepared customer orders
Associate, summer 2005
Potbelly Sandwich Works, Skokie, IL
o Responsible for taking customer orders
o Handled cash and credit card transactions
o Prepared customer orders
o Provided outstanding customer service
Other Activities_______________________________________________________________
o Participated in archeology dig in Revadim, Israel, summer 2008
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