Linda Stone
818-***-**** **********@*********.***
www.linkedin.com/in/lindajstone
Profile
Project Manager with over 12 years experience. Demonstrates strong
financial, organizational and communication skills, facilitating success in
attaining commitment and teamwork. A dedicated customer oriented
contributor who is highly motivated and driven to meet goals and
objectives.
Core Strengths
Project Management Contract Analysis Customer Support Compliance
Marketing Risk Management Problem-Solving Coordinator Event Planner
Professional Experience
Freddie Mac, Western Region - Los Angeles, CA
Project Manager - Sales and Marketing (1998 - 2011)
Administrative support managing and implementing business strategies and
products to Financial Institutions for this Government Sponsored Enterprise
(GSE).
. Contributed to a comprehensive reengineering, work redesign and
process improvement effort resulting in a 30% cost savings and
improved efficiencies.
. Successfully moved communications and support functions to an online
environment, resulting in increased policy/product awareness, fewer
inquiries and decreased costs.
. Escalated issues as needed and maintained communication with customer
and cross-functional teams utilizing CRM to record and track issues.
. Negotiated internally to improve Service Level Agreements, operational
procedures, job aids, and training materials, collectively resulting
in a 20% turn-time improvement and improved quality.
. Found innovative and creative solutions for a customer to identify
deficiencies in their operational process, resulting in a savings of
over $100,000.
. Designed and administered new programs, policies and procedures that
reinstated the credibility and strength of several financially
impaired institutions.
. Produced long-term marketing strategies, developing and implementing
innovative solutions that increased business and created market share
opportunities.
. Developed customized and creative proposals and presentations,
optimizing volume and profitability by 25%.
Underwriter - Quality Control (1991 - 1998)
Analyzed, underwrote and performed credit reviews of single-family loans.
Assessed credit risk, evaluated loan risk and identified systemic
weaknesses and deficiencies in the origination process.
Additional Relevant Experience
REO Asset Manager
Managed staff of six people in the marketing and liquidation of REO
property. Encompassed multi-million dollar signing and negotiation
authority. Underwriter and sole approval authority for all Special
Commitment carry back loans on REO properties sold.
Education and Training
BS, Finance/Real Estate, California State University Sacramento
Affiliation/License
State of California Department of Real Estate Broker License ID#00828509
Skills
MS office competency in all software