Customer Service Vice President

DIANE HIBBSDIANE HIBBS DIANE HIBBS

***** ***** ** *********, ********, CA 92562

951-***-**** 951-***-**** Fax E Mail: h1239@aol.comh1239@***.********@***.***

Objective

A professional position to utilize my expertise in the field of business administration

Experience

Vice President of Operations: Dorado Construction, Inc. Dorado Solar, Murrieta, CA January 1994 Present

Responsible for coordinating new business, office management, accounts payable/receivable, payroll, AIA billing,

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submittals, customer service, job costing, job scheduling, proposals, marketing.

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Operations Manager: Arciero Brothers, Anaheim, CA March 1998 – January 1999

Responsible to Vice President. Responsibilities included coordinating new business, liaison between estimators and

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clients, billing, managed all submittals.

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Senior “M” Group Service Representative: Pacific Mutual, Newport Beach, CA June 1989 to November 1990

Responsible to “M” Group Service Supervisor. Service liaison to M Group financial offices. Coordinated new

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business, existing business service requests. Knowledge of all facets of administration for the home office, including

complete product knowledge and training.

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Regional Administrator: Chubb LifeAmerica, Newport Beach, CA September 1985 to June 1989

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Responsible to Regional Vice President of Sales. West coast Administrator to over 200 General Agents/Brokers.

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Product marketing, specializing in life and disability proposals, record keeping for region, including production reports.

Developed and implemented General Gent orientation programs and arranged all Regional meeting sand seminars

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Education

Humphreys College, Stockton, CA July 1981 – July 1983

Business Management courses

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Skills

Proficient in PC Windows/Mac/AIA Software

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