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Customer Service Manager

Location:
Charlotte, NC, 28277
Posted:
August 11, 2011

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Resume:

August **, ****

Attention: Human Resources Manager

I am very interested in obtaining the Accounts Payable Processor position,

and have included a resume with the details of my skills and experience for

your review.

I have gained an extensive background in accounting, administration,

customer service and office management through my work experience while

traveling as a military spouse for 22 years. I also completed my

undergraduate studies in Business Administration with an emphasis in

Finance and Marketing. I strongly feel that my skills will be invaluable to

your company.

Thank you for your consideration. I look forward to an interview with you.

Sincerely,

Genola E. Dunlap

GENOLA DUNLAP

6420 Rea Road. #164 ( Charlotte, North Carolina 28277

704-***-**** ( abgzq9@r.postjobfree.com

Education

Northwestern State University, May 1998 Natchitoches, LA

Bachelor of Science, Business Administration

Professional Experience

August 2005 - March 2009 ODELL Associates Inc.

Charlotte, NC

Accounts Payable Administrator

. review invoices and check requests

. sort and match invoices and check requests

. set invoices up for payment

. review and process expense reports

. process check requests

. prepare and process accounts payable checks, wire transfers and ACH

payments

. monitor accounts to ensure payments are up to date

. resolve invoice discrepancies

. correspond with vendors and respond to inquiries

June 2004 - August 2005 Good Shepherd UMC

Charlotte, NC

Afterschool Childcare Attendant

. Assisted first - third grade with homework.

. Planned and purchased weekly snack menus

August 2000 - February 2004 ICON Systems Inc.

San Diego, CA

(February 2003-February2004)

Purchasing Manager/Buyer

. Direct and coordinate activities of personnel engaged in buying,

selling, and distributing materials, equipment, machinery, and

supplies.

. Prepare and process requisitions and purchase orders for supplies and

equipment.

. Control purchasing department budgets.

. Interview and hire staff, and oversee staff training.

. Review purchase order claims and contracts for conformance to company

policy.

. Resolve vendor or contractor grievances, and claims against suppliers.

(August 2000-February 2003)

Material Expediting Coordinator

. Responsible for expediting all materials and equipment purchased for

all projects.

. Informing parties involved of anticipated delays in deliveries, and

initiating recovery

plans to mitigate the effects of the delays with regards to

contract needs.

. Advised the Project Managers of current status of all material on a

weekly basis.

Skills & Qualifications

Microsoft Office ? Publisher ? Acrobat ? Excellent Oral, Written and

Listening Skills ? Conflict Resolution Skills ? Resourceful and Versatile

? Quick Study ? Leadership, Management and Supervisory Skills



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