Customer Service Vice President

Location:

Posted:

August 09, 2011

James Pizzariello

*****.***********@*****.***

Education

Bachelor of Science,Political Science; Minor in Philosophy

Northern Arizona University, Flagstaff, AZ May 2010

Qualifications:

• Education emphasizing in international affairs, the Middle East, and

Human Rights

• Excellent Interpersonal Skills

• Well-developed writing and communication skills

• Knowledge of public policy and current events issues

Related Information

• Vice President and co-founder of the NAU chapter of Students for

Sensible Drug Policy

• Presentation of a research paper at the Western Social Sciences

Association’s annual conference held in April 2010

Member of American Political Science Association and Western

•

Social Sciences Association

Internship with Arizona Student Public Interest Research Group

•

(PIRG)

Professional Experience

Guest Services Agent (GSA) and Part-Time Night Auditor

Quality Inn, Flagstaff, AZ

Customer Service, check guests in and out, receive and resolve

•

complaints, handle financial transactions, answer phones (multiple

phone lines) orchestrate communications with other local hotels.

As part time night auditor my job was to close out the current business

•

day and prepare the hotel for the next, and to maintain basic hotel and

guest security.

Computer Skills:

• Highly proficient in Microsoft Office