Customer Service Medical
Resume:
Misty Porritt
Mansfield TX ****3
Cell Phone: 618-***-****
Alt number: 817-***-****
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Medical Office Receptionist, Billing, Customer Service
Profile:
.Healthcare professional with 5 years experience in a busy medical
practice.
.Solid knowledge of healthcare procedures and excellent direct
patient care skills.
.Reputation as a self-directed professional with superior problem
solving, communication, and management skills.
.Successful in managing time, prioritizing tasks, and organizing
projects to improve the quality of patient care.
Accomplishments:
.Maintained medical records, receiving commendations for
thoroughness and accuracy in completion of reports and patient
documentation.
.Helped to maintain provider schedules utilizing their time while
providing a great standard of care.
.Handled calls on a multi-line phone system efficiently as well as
professionally.
.Billed insurances with correct CPT codes along with payable ICD-9
codes to insure prompt and accurate payment.
.Proficient on HIPPA guidelines and the necessity of following
them.
Experience:
.Marion Eye Center, Carbondale, IL 618-***-**** Senior Front Office
Tech 2005-2010
Office Manager: Melody Rudolph 618-***-**** ext. 2011
Duties:
.Compiled and recorded medical charts, reports, and correspondence
using typewriter and personal computer. Greeted patients, ascertained
purpose of visits, and directed to appropriate staff. Routed messages
and documents such as laboratory results to appropriate staff.
Scheduled appointments for multiple doctors as well as diagnostic or
medical appointments ordered for patients outside of our facility.
Collected all money due the practice such as co-pays at check-in and
deductibles or co-insurance at check-out.
Skills:
.Proficient on multi-line phone system.
.Entering insurance and verifying benefits and eligibility.
.Collecting monies due.
.Charting medical and patient documentation.
.Confidentiality assurance
.Patient Care
.Problem solving.
Contact this candidate