Sales Project

Summary: Career track record of leading and implementing cost-saving IT

solutions. Proven leader and director; able to

strategically forecast, plan, and execute enterprise-wide

projects, leveraging technical solutions to attain business

development goals. Experience with building and leading IT

departments through organizational growth / change, while

increasing productivity and realizing significant cost

savings. Keen communicator, liaison, and relationships

manager. Expertise in aligning the technology vision with

business strategy.

Strategic Planning Business Intelligence

Staff Development Microsoft and SAP

Process Improvement CRM

Program and Project Management Vendor / Stakeholder

Relations

Budget & Resource Administration AGILE / SCRUM

Experience:

December 2000 - The Charmer Sunbelt Group, Baltimore, Maryland

Present A $4.6 billion national leading distributors of fine wines,

spirits, beer and other beverages operating distributors

and/or brokerage houses in 15 markets, working with

suppliers such as Bacardi, Diageo, Brown-Forman, Moet

Hennessy and Foster's Wine Estates.

Director, Application Delivery (11/09-Present)

Responsible for overseeing the planning, management and

project delivery of the group charged with developing,

enhancing, and implementing enterprise information systems,

to include Microsoft Business Intelligence (BI), Microsoft

SharePoint Portal Server, Microsoft .NET custom business

applications, ecommerce, sales force automation, SAP

Financials, SAP Sales and Distribution (SD), SAP Warehouse

Management(WM), SAP Material Master(MM), SAP Human Capital

Management, SAP Customer Relationship Management(CRM) and

driving the overall strategic direction.

Key Achievements:

. Provided strategic direction and delivery of the first-

ever corporate enterprise-wide sales force goal setting

application. The application was built to enable the

corporate strategic Go- To-Market initiative to drive

top line revenue. Within the first quarter after go-live

the results showed a 12% increase in revenue this year

vs. last year. The application is used to set goals to

over 3000 sales force reps each cycle, reported on and

measures achievement. The application utilizes valuable

sales and focus marketing data, allowing management to

set goals based off of specific marketing attributes to

target key customers, drive brand growth while

increasing revenue.

. Developed a change control process which included the

creation of business process owners, business

relationship managers and a change advisory board. Used

HP Quality Center and BMC Software to help manage the

process. This process has resulted in a 19% reduction in

emergency change requests over the past 9 months.

. Involved in the strategic planning for IT initiatives

pertaining to SAP and Microsoft. Set the roadmap for

operational excellence, defining the business process

workflow and business case development for Finance,

Sales/Marketing, and Operations divisions.

. Manage the Business Relationship between organizational

units, forecasting, placing metrics in place, setting IT

Project Plans, evaluating ROI, SOW, and resource

management.

. Lead all IT Business initiatives, overlaying standard

operating procedures from corporate Charmer Sunbelt

mandates.

. Directly interface with all key stakeholders of the

Business Units. Collaborate with Business unit managers

for change management and business process re-

engineering

. Provided technological innovations, support,

program/project management and application delivery

supporting the growth of The Charmer Sunbelt Group from

2.9 bil to 4.6 bil over the past 6 years, while

minimizing department growth, resulting in an increase

of only 2 FTE.

Experience: (Continued)

Key Achievements:

. Led the formation and implementation of the 15 member

national service desk and the national infrastructure

reorganization following the ITIL v3 model. Tasked with

establishing standard operating procedures, SLA's,

metrics, led the design and carrying out of the incident

and problem management software and processes.

. Developed standard operating procedures for software

development, escalation standard operating procedure and

service transition standard operating procedures.

. Co-located all local application delivery team members

into a "war room" which increased team morale,

collaboration and improved productivity by 30% over the

past 2 years.

. Instituted previously nonexistent AGILE SCRUM

methodology practices within the Information Technology

organization to improve agility and response to change

in the business.

. Responsible for an ongoing department budget of $1.8

million, incurred a 10% budget reduction over the past 2

years, and still delivered the project portfolio year

over year within budget.

Manager, Enterprise Applications & Strategic Reporting

(12/00-11/09)

Tasked with overseeing a 10-member cross-functional team

delivering 20+ projects annually. Hold accountable for

aligning technology with business development objectives,

project managing improvements, solution implementation, and

technology deployment while overseeing enterprise-wide

applications & reporting across 15 locations. Design and

develop enterprise applications, reporting and analytical

solutions, overseeing programmers across the full project

life cycle. Plan and forecast project time tables and

costs. Interface with clients to identify and prioritize

requirements, present prototypes, and provide project

status reports to C-level executives.

Key Achievements:

. Enhanced data access and realized cost savings of $50K

by developing an internal ETL as opposed to purchasing

third-party tool by effectively using in-house talent.

. Delivered the first-ever corporate enterprise data

warehouse and business intelligence platform effectively

optimizing information accessibility and flexibility;

delivered project significantly below third-party cost /

time frame proposal saving company more than $300K.

Today, all 3000+ sales reps, sales manager and

executives have access to daily data enabling them to

make better informed business decisions.

. Project managed the mobile tool implementation by

researching and leading the development of the first-

ever mobile application in partnership with CIO,

incorporating cutting-edge technology and effectively

enabling customers to view brand information / reviews

in real time.

. Credited with successfully project managing and

architecting more than 20 enterprise applications across

all locations, spanning Internet / Intranet sites;

client-server and web-based applications; and reporting

/ analytical tools.

Experience: (Continued)

May 1999- Impact Innovations Group, Columbia, Maryland

December 2000

Consultant / Web Developer / Programmer

In Consultant-based capacity, completed client projects on

remote / in-house sites, facilitating project delivery from

complex and large-scale initiatives to smaller engagements,

including independent and 30-member group efforts.

Key Achievements:

. Developed a large-scale internal document-management

system for Provident Bank, allowing users to scan,

index, and retrieve documents.

. Worked with thirty-person development team to develop

and test components of Enermetrix.com, a B2B e-commerce

Web site. Developed components using ASP, VB, VBScript,

and stored procedures and created a fully-customized

automated testing tool.

. Managed home and office network configuration and

connectivity for members of the U.S. Navy Bureau of

Medicine and Surgery including Captains, Admirals, and

Rear Admirals, communicating with these individuals on a

daily basis.

. Developed a Web interface for a PowerBuilder application

for eOriginal.com as an on-site engineer.

Education: Bachelor of Science in Management Information Systems, Indiana

University of Pennsylvania, May 1999.

Certifications: Project Management Professional (PMP) Certification

(12/06)

ITIL v3.0 Foundation Certification (5/10)

Additional

Information:

. Played critical role in the Charmer Sunbelt Group being

named to the 2010 InformationWeek 500 List

of Top Technology Innovators and being recognized at the

Shared Services Outsourcing Network's annual Shared

Services Excellence Awards as the Best New Captive

Services Delivery organization in North America in 2010.

. Graduate of Dale Carnegie Program (11/99)

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