Customer Service Sales
Resume:
Alma Velazquez
Phone: 407-***-****
Kissimmee, Fl. 34744
Email:******@*******.***
____________________________________________________________________________
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Objective
To obtain a better job opportunity and professional growth.
Education
Academy Of Career Training
Kissimmee,
Fl.
Skin Care and Body Wrapping Specialist
July
2007
Professional Strengths:
. Offer ten plus years of experience in customer service.
. Comprehensive knowledge of handling basic secretarial and receptionist
tasks.
. Ability to achieve immediate and long-term goals and meet operational
deadlines.
. Proficient in handling basic computer applications like word
processor, spreadsheet and outlook.
Professional Experience
D'Magazine Salon & Spa
Kissimmee, Fl.
Administrator/Skin care specialist
August 2008-
Present
. A responsibility of an administrator includes budget managing, day to
day sales, inventories and marketing.
. To ensure that appointments are filled out correctly and that each
client's telephone number and type of
service required is entered clearly next to his/her name.
. To greet clients when entering the salon and to ensure that the
stylist or departmental staff have been
advised of the clients arrival.
. Buy and resell skin treatment products.
. Consult and evaluate client skin needs.
. Perform body wrap and facial treatments to clients.
Vista Cay Resorts
Orlando, Fl.
Pool Attendant Supervisor
September 2007- August 2008
. Staffs the front counter of the pool facility; welcomes users of the
pool; accepts payments; answers phones; performs related customer
service activities; maintains records; and assists in providing first
aid.
. Maintain safety around pool area.
. Responsible for the inventory and pool needs.
. Assists other personnel as may be required for the purpose of
supporting them in the completion
of their work activities.
The Children's Place
Orlando, Fl.
Sales Associate
November2006- September 2007
. Interacting with customers, giving them product presentations and
convincing them to make purchases.
. Meeting established sales objectives by selling products and services
. Provide customer service.
. Worked in the cashier and stocking department.
. Responsible for the inventory.
Charlotte Russe
Orlando, Fl.
Shoe Dept. Supervisor
June 2003- November 2006
. When not serving customers, assisted retail store manager in
maximizing sales and profitability through focusing on key business
initiatives, store presentation, marketing execution, inventory
management, customer service, loss prevention, risk management, and
daily operational cost control.
. Completing operational duties, including paperwork and sales reports
as they relate to store opening and closing.
. Handling customer escalations
. Train new employees as well as the staff.
. Responsible for a group of twelve employees.
. Made schedule and assign daily duties.
Levy Restaurant
Orlando, Fl.
Bartender
December 2002-
March 2009
. Mixed drinks to a large group of people daily.
. Prepare bar for the event.
. Handled cash register.
. Provide a satisfactory costumer service.
Contact this candidate