Customer Service High School

Kelsey Ostrom

Puyallup, WA *****

253-***-****

********@*****.***

PROFILE

I am seeking a position where I can develop and move forward in a company.

I maintain a dedicated work ethic and accomplish tasks within assigned

deadlines. My service skills have been honed by years of taking care of the

customer. I have experience in the retail and customer service industries,

and I am always up for a challenge. Easily motivated, I can work

independently and cooperatively with others. I have proven experience in

organizing and heading group projects, and I aspire to succeed in any work

environment.

EDUCATION

Pierce College

- One semester of business courses

- GPA: 3.0 average

- Scholarships - Dollars for Scholars

Eatonville High school

- High school diploma

- GPA: 3.0 average

WORK EXPERIENCE

Lead Sales Associate in Junior's October

2009 - Present

Macy's INC

- Cashiering and customer service

- Opening and closing duties: such as setting up cash registers and

making deposits

- Answering phone calls from other stores and customers in need of

assistance

- Maintaining good rapport with fellow co-workers

- Merchandising and maintaining sales floor

- Training new associates

Nanny September 2008 - September

2009

Private Home

- Cared for two small children

- Cleaned and maintained the home

- Organized outings and play dates

Front Desk Clerk January 2007 -

November 2007

Northwest Trek

- Cashiering and selling tickets to attendees

- Overlooking office when managers weren't available

- Answering phone call inquiries

SKILLS

- Proficient in the use of cash register and computer applications such

as Excel and Microsoft Word

- Provides excellent customer service in a friendly and professional

manner

- Adept at using a multi line phone

- Capable of using standard office equipment; printers, fax machines,

copiers, etc

REFERENCES

Available upon request.

Contact this candidate