Administrative Assistant Manager
Resume:
CURRICULUM VITAE
SUSAN J. MASSACONI
Sarasota, FL 34237
EDUCATION:
Berkshire Community College, Pittsfield, MA
Human Services; Psychology Major;
Sociology Minor; Computer Literacy
Williams College, Williamstown, MA
Crisis Intervention Courses sponsored by
Help Line, Inc.
PROFESSIONAL EXPERIENCE:
10/2004 to 06/2009: County of Sarasota, Processing Clerk II: Computer
skills in researching cases, translated procedures in Civil Law to
customers & attorneys; Answered phone requests (100-200 per day); Docketed
all Probate documents; Processed Marriage Licenses; Emailed special
customer requests to Supervisors; Attended weekly staff meetings and
quarterly Clerk meetings; Assisted with marriage ceremonies and delivered
injunctions to Judges; Accomplished yearly Element K Training.
7/2001 to 10/2004: Secretary/Administrative Asst., Boys & Girls Club of
Sarasota; Assisted Unit Director & Program Director including receptionist
duties, recruiting potential employees, bus transportation coordination,
intake & daily accounting of all children and money including
transportation & membership fees; Heavy data entry of each and every
child's complete membership history; Assisted in payroll & ordering of
supplies; Assisted in collections of past due accounts; Assisted counselors
with children's projects; Attended weekly and/or monthly staff meetings.
12/2000 to 7/2001: Administrative Assistant: YMCA Character House: Level
6 Residential Dept. Of Juvenile Justice Facility for Pregnant Female
Felons; Assisted Director, Residential Manager & Case Manager to insure
quality educational programs for mother and baby; Organization of each case
file by computer
Page Two
including history of each student & their medical needs; Contributed to
the success of each mother in accomplishing her GED and the birth process
of her baby; Assisted in yearly audit of the facility to maintain the
integrity of the program; Accomplished ongoing personnel testing and
meetings.
3/1995 to 12/2000: Research Coordinator: Clinical Studies Sarasota;
Initiated, assisted in recruitment for, conducted & completed clinical drug
trials including marketing, recording of data, dispensing & accounting for
medications & having complete knowledge of protocols; Back up Psychiatric
Rater (Alzheimer's Developmental Assessments, Mini Mental Exams, Quality of
Life Questionnaires); Scheduled patients, 30 women per study holding 10
studies per year; Teamed with Western Institutional Review Board,
Pharmaceutical Auditors & Food & Drug Administration; Traveled in & out of
the United States to learn each study & its protocol; Aced all in house
audits, pharmaceutical audits & FDA audits.
9/1994 to 3/1995: Secretary/Medical Supply Manager: Rescare Home Health
Svces; Assisted in completing all home health requests by Sarasota County
physicians and patients including baby sitting services; Insured that all
forms & procedures were up to date via computer; Managed & organized all
incoming and outgoing medical supplies for nursing personnel; Accomplished
baby sitting services after 5 pm.
6/1986 to 9/1994: Administrative Assistant/Social Services Coordinator:
Pediatric Development Center, Pittsfield, MA.; Assisted Director, Assistant
Director, staff & families in all phases of organizing each family's file &
typing the daily reports of 12 therapists for those files; Maintained the 0-
3 year old handicapped and at risk organization with their lending library
and Medela Breast Pump Rental; Assisted in organizing many fund raising
activities with local politicians and organizations; Ordered office
supplies including food supplies for fund raisers & for families in need;
Interacted with community medical personnel who were involved in the
development of each child.
SECOND JOB EMPLOYMENT:
1979-1984: Help Line Inc.: North Adams, Mass.; Crisis Intervention
Counselor; Referral services, reassurance calls, documentation of all
incoming & outgoing calls with a loyal commitment to the community.
Page Three
1986: Manpower: Pittsfield, Mass.; Administrative Assistant to First
Agricultural Bank, Investments Dept.; Commitment to gain profit & interest
for their investors; Public relations for Plantars' Peanut and Millbrook
Bread.
1986-1989: Berkshire Eagle Newspaper; Sold newspapers subscriptions &
individual papers in a kiosk in the local mall; Also sold wedding,
birthday, anniversary and barmitvah invitations, napkins, personalized
matches, drinking glasses, pens, pencils, etc.
10/99-12/2000: People's Pottery; Sales assistant.
REFERENCES
Golden (Fred) Monix, Boys & Girls Club
Jo Ann Fort, Character House
Dr. Louis Cohen, Clinical Studies, Inc.
Bonnie Miscavage, Clinical Studies, Inc
Patricia Pellegrino, Pediatric Development Center
Alinda Shank, Berkshire Eagle
413-***-**** (Online: abgzmt@r.postjobfree.com)
The enclosed resume concludes an abundance of skills in coordinating,
organizing, multi-tasking, and marketing of clinical trials, ongoing
computer literacy, knowledge of community resources and public relations.
Expect me to be hard working, loyal, knowledgeable, enthusiastic,
conscientious, and congenial. Depend on me to work cooperatively and
considerably. I have just received a CC Licensure Certificate in Private
Investigation from State College of Florida (MCC).
Contact this candidate