Sales Customer

PATRICIA J. NAYLOR

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**** **** *** *

Crystal, MN 55429

Work 763-***-****

Cellular 612-***-****

Home 763-***-****

********@*******.***

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CREDIT ANALYST

Summary

Credit and collections professional with 15 years' experience. in all

aspects of credit and collections. Proven ability to manage assignments

efficiently while meeting scheduled deadlines. Noted for positive rapport

with co-workers. Detail oriented with proven ability to successfully

contribute to company's objectives.

Experience

US Foodservice, Plymouth, MN

Credit Analyst, 2004 - Present

. Managed all aspects of credit analysis on a daily basis.

. Analyzed credit data to determine degree of risk involved in extending

credit.

. Conferred with credit association to exchange credit information.

. Reviewed customer files to identify and select delinquent accounts for

collection.

. Interacted with sales team and management concerning credit issues.

. Approve pending sales.

. Managed a portfolio of 15 sales staff totaling 6 million.

CPS Technology Solutions, Brooklyn Park, MN

Credit and Collections Administrator, 1989 - 2004

. Contacted customers whose accounts past due to make payment

arrangements.

. Analyzed aging reports to suspend delinquent accounts.

. Advised customer of suspended account status and request dates for

payment on delinquent accounts.

. Research and resolved customer issues.

. Interacted with sales and management concerning credit issues.

CPS Technology Solutions, Brooklyn Park, MN

Accounts Receivable Coordinator, 1986 - 1989

. Reviewed invoices for accuracy.

. Resolved customer short pay issues.

. Processed negotiable instruments such as checks and vouchers.

. Back-up for Accounts Payable.

Education

Anoka Ramsey Community College, Anoka, MN

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