Project Manager Customer Service

GERALDINE SEMTEI

***** ****** ****, *******, ** *7077 • 832-***-**** • *******@*******.***

University of St. Thomas, Houston, TX

Master of Business Administration (MBA), January 2009 – Present

Concentration: International Business. GPA: 3.914 / 4.000

Universidad Central de Venezuela, Caracas, Venezuela

B.S Chemical Engineering, July 2005

PROFESSIONAL EXPERIENCE

TECHNIP., Houston TX July2010 – Present

Senior Buyer

Serve as the Lead Buyer for the procurement of goods and services of two important upstream and downstream projects in

Venezuela (Main Station Upgrader and Enhanced Oil Recovery)

Purchase materials, equipment, instrumentation, technical service, and chemicals from companies worldwide for the

maintenance and operation of upstream and downstream facilities of Petrocedeno (Total/PDVSA/Statoil) in Venezuela

Review and evaluate requisitions. Create request for quotes (RFQ). Analyze pre-qualified vendor database for supplier selection.

Perform market research for appropriate vendor panels when pre-qualified vendors were not available.

Obtain written quotes from vendors, prepare Commercial Bid Tab and submit information to client for technical evaluation.

Negotiate price, delivery terms, T&C’s, lead time, and payment terms with suppliers. Issue purchase order using Oracle.

Ensure that all the procurement processes are done in a timely manner and following the Company’s procedures

Generate POs averaging $2MM per month

Make continuous effort to decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide

quality seamless customer service.

HALLIBURTON., Houston TX March 2010 – July 2010

Lead Logistics Supervisor/Project Manager

Managed projects related to sourcing of Customs Brokerage Services in Europe, Africa and Latin America

Created Request For Proposals (RFP) using SAP-Frictionless. Received bids via SAP Frictionless

Managed worldwide team scoring and evaluation of bids in order to make a final procurement decision.

Developed standard process maps and work procedures according to Six Sigma strategy.

Gathered historical data about each country in order to establish baseline for future key performance indicators evaluation

Guaranteed that Customs Brokerage Sourcing Projects were completed on time, at the best cost and with the highest level of

quality

Created and managed monthly reports that measured Customs Brokers performance

INTERTEK., Houston TX June 2009 – February 2010

H&E Project Manager

Responsible for the planning, execution and closing of projects relating to environmental compliance for oil refinery products,

wind energy and biofuel sustainability certification according to international regulations and laws

Created clear and attainable objectives, project set-up, project activities and deliverables

Built the project requirements, and managed cost, time, and quality

Achieved a high level of customer satisfaction (main clients: PDVSA, PEMEX, Marathon Oil, Petrobras)

Managed subcontracted parties and internal teams in order to accomplish project deliverables on time

Supported business development, sales, and marketing activities (create new service on biofuels sustainability certification,

create proposals for potential clients, create presentation/flyers for conferences)

PDVSA SERVICES INC., Houston TX Feb. 2008 – May 2009

International Buyer

Provided international procurement of goods and services of about $20MM per year for PDVSA’s divisions such as Refining,

Petrochemical, R&D, and Exploration & Production

Performed market research, sent requests for proposals, and evaluated quotes received with the goal of obtaining the highest

quality goods and services at the lowest cost

Responsible for purchasing processes from reception of requisition to issuance of purchase orders to ensure prompt delivery of

raw material, equipment, chemicals, catalysts, spare parts, machinery and services according to client’s specifications

Analyzed and executed purchases that involved complex contractual and/or commercial terms

CEMEX VENEZUELA, Caracas, Venezuela July 2006 – Aug. 2007

International Logistics Advisor

Managed on-time delivery of goods and services to different production plants located in 6 Latin American countries

Managed to reduce logistics costs and transit time by choosing the best transport modes and by negotiating logistics fees

Managed logistics operators & custom brokers located at origin and destination countries

PDVSA – INTEVEP, Los Teques, Venezuela May 2004 – July 2005

Chemical Engineer - Intern (R&D)

Evaluated the treatment of hazardous waste material (Polychlorinated Biphenyls, PCB) with the petroleum hydrotreating

process.

Achieved savings of $2MM in hazardous waste disposal costs

Designed a pilot-scale hydrotreating plant including chemical reactor, piping and valves

Simulated the hydrotreating process using PRO II Process Engineering Simulation Software

Performed pilot tests in continuous and batch processes of the hydrotreating process

SKILLS

LANGUAGE: English/Spanish (bilingual proficiency), German (elementary proficiency), French (elementary proficiency)

COMPUTER SKILLS: Microsoft Excel (advanced level), Microsoft Project, Microsoft Visio, Microsoft Word, Microsoft Power Point,

Microsoft Outlook, SAP, JD Edwards, Lotus Notes, Peoples Soft, Microsoft SharePoint, Oracle.

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