Customer Service Manager
Resume:
Mobile, AL ***** Home Phone 251-***-****
Work Phone 251-***-****
Work CELL 251-***-****
E-mail *******.********@***************.***
E-mail *********@*******.*** William H. Chastang
Objective To achieve a position which leads to using my
Management and Supervisory skills which have been
learned over the past 25 years. To work with the
infected, as well as the affected population in the
Alabama.
Work experience February 2005-Present Franklin Primary
Health Center
Mobile, Alabama
Consumer Advocate/Outreach Coordinator
Liaison between HIV/AIDS patients, their ID doctor,
and case manager. Oversee Support Group Meeting
and Consumer Advisory Board, coordinate outreach
and HIV updates and training for Franklin/ Social
Services staff.
February 2004-September 2004 Advance
Auto Parts
Mobile, Alabama
Assistant Manager
Oversee day to day operations of Parts Store and
oversee and direct employees on their day to day
duties.
April 2002-February 2004
Sears CCN
Mobile, Alabama
Parts Agent
Answer calls from customers who call to order parts
for various products which they have bought. Also
route calls to other various organizations within
the Customer Care Network.
February 2000-October 2001 Dollar General Corp.
Mobile, Alabama/ Merrillville, IN
Store Manager
Oversee Day to day operation of million dollar
producing retail store.
September 1997-December 1999
DiGiph PCS
Mobile, AL
Customer Service Supervisor
Oversee day to day operation of call center and
supervise40 customer service agents. Activate and
service customers who purchased cell phones from
company.
February 1997-September 1997
American Tennis Cts.
Mobile, AL
Crew Leader
Oversee crew that built, overlaid, and rebuilt
tennis courts across the southeast.
June 1996-February 1997 BOAT/US
Mobile, AL
Administrative Assistant
Third key to store. Open/close store and perform
all paperwork and administrative duties for store
operation.
Nov. 1990-April 1996
Autozone Inc.
Mobile, AL
Asst. Store Manager/Parts Pro.
Maintain Store integrity and perform duties of
manager in his absence.
June 1990-Sept. 1990
WalMart Inc.
Mobile, AL
Night Shipping and Receiving Clerk
Receive, unload and sometimes stock the
merchandise.
Sept. 1982- April 1990 United States
Air Force
Aviano, Italy
Security Specialist
Security for weapons systems and aircraft stored in
secured bunkers.
Education June 1978-June 1980 University of
South Alabama
B.S. Social Studies
August 1975-May 1978 Wiley College
Marshall, TX
Major: History/Pre-Law Minor: English
Professional Phi Beta Sigma Fraternity Inc.
memberships Kimil Khafif African Fraternity, Inc.
Member National Association of People with AIDS
Member National Minority AIDS Coalition
Southern AIDS Coalition
SAC Access Leadership Group
Mobile AIDS Coalition
Prevention Network Group
Sigma Theta Epsilon Christian Fraternity Inc.
Who's Who in America 1980 Ed.
Who's Who in Colleges and Universities 1978 Ed.
Security TS/BI
clearance
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