Manager Customer Service

A R L E N E D W A R D A Y RE S

*** ******* > LAGUNA BEACH CA, 92651 > [949] 357-6254 > **********@*****.***

Profile/Objective

To Work in a Buisiness Enviornment such as Markerting, Sales or Advertising for a forward moving goal oriented

company.

Education

Newport Harbor High School - 4yrs

Orange Coast College - 1Yr

Saddleback College - 1 Yr

S k il ls /P r o f il e

Highly Motivated and Personable with a lifetime of experience and the ability to multitask, take initiatives and solve

problems with background skills in the following areas:

ADVERTISING SALES SHIPPING/RECIEVING

MARKETING MANUFACTURING ACCOUNTING

BASIC COMPUTER SKILLS MERCHANDISING MARKETING

Work Experience

2011 BILLABONG USA, IRVINE CA

SHIPPING/RECEIVING.

Overseeing large area of prominent surf company factory, main duties comprising of shipping and receiving

[globally], packaging, product stocking and distribution, computer inventory, general inventory and picking / pulling

product.

* Helped streamline output, servicability and general cleanliness of factory by rearranging inventory and incorporating

easier methods of stocking and categorizing product

* Worked frequently 65 to 70 HR six day weeks with no problems.

*enjoy working with a team atmosphere and element.

2005-2010 MICHAELS COIN AND JEWELRY, BIG BEAR CA

OWNER

Owned and operated a successful high end wholesale/retail buisiness. Handled all day to day operations such

as accounts payable and receivable, customer service, advertising, merchandising, maintenence and product care.

Michaels coin and jewelry became the #1 largest store of its kind in the big bear area with an outstanding reputation for;

BUYING AND SELLING TO THE PUBLIC OFFERING PERSONAL LOANS, PAWNS, TRADES

JEWELRY DESIGN AND MANUFACTURING SPECIALIZING IN COINS, ANTIQUES, COLLECTABLES

GRADING AND APPRAISING MERCHANDISE PRECIOUS METALS AND GEMS

A R L E N E D W A R D A Y RE S

111 COZUMEL > LAGUNA BEACH CA, 92651 > [949] 357-6254 > **********@*****.***

2001- 2003 BILTMORE GROUP LLC, LAGUNA BEACH, CA

INVESTMENT CONSULTANT/ BUISINESS DEVELOPMENT

Involved in raising venture capital to successfully take start up companies to the market or to sell either the company or its

existing technology.

Personally dealt one on one face to face basis with many upscale clients as well as phone sales to target investors.

MARKETED PROSPECTIVE TECHNOLOGY TO CLIENTS

SOLD PRE INITIAL PUBLIC OFFERING STOCK TO CLIENTS [IPO]

MONITORED STOCK TRENDS IN MARKET

GATHERED INFORMATION THRU BUISINESS CONTACTS, SET UP INVESTOR MEETINGS

ACCLOMADES..

* HELPED SELL VIRUS /ANTIVIRUS COMPANY CALLED MEDIADEFENDER TO ARTISTDIRECT {ARTD} FOR 46.5 MILLION

CASH..

* HELPED BRING P2P TECHNOLOGY TO THE AWARENESS OF THE BUISINESS WORLD.

2007-2009 XANADU SURF DESIGNS, SAN DIEGO, CA

GENERAL MANAGER

Worked as operating officer in a surfboard maufacturing company. Responsible for all day to day operating procedures.

Worked as the main sales rep for all U.S accounts as well as all foreign accounts including Japan, Brazil, South America,

Australia, New Zealand and Africa.

Responsible for the brand ads and advertisements to all the major industry magazines including Surfer, Surfing and

Transword Surf magazines.

Covered duties as SurfTeam manager. built up team and oversaw all the needs of the athletes including travel, contracts,

magazine coverage, equipment, equipment R&D, career managment and development.

Oversaw all surfboard production. covered all aspects of building surfboards from materials to construction to final

distribution to retailers, distributers and special orders from the public and the team.

Ran all Accounts payable and receivable for the company including shipping costs, purchasing of hard goods and materials

and general budgets for expenses.

*promoted brand and opened new accounts

*helped streamline bookeeping thru acclamating new accouting software.

PAST JOBS/ QUALIFICATIONS

*Second reef surf shop - manager

*Laguna athletic club - manager/desk

A R L E N E D W A R D A Y RE S

111 COZUMEL > LAGUNA BEACH CA, 92651 > [949] 357-6254 > **********@*****.***

*Quiksilver Surf Camps - Surf instructor

*Emerald Bay Inn - front desk/night auditor

*Five Crowns Restaurant - server

REFERENCES: AVAILABLE ON REQUEST

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