Management Manager
Resume:
Andrew Vanyo
******.*****@*****.***
West Hills, CA
Technical Skills
Operating Systems: Windows 2003/XP/2000/NT/98/95, MAC OSX, OS2 WARP,
DOS
Databases: MS SQL, Oracle
Software: MS Office Suite, MS Visio, MS Project, MS SharePoint, MS
Front Page, Citrix, Exchange, Active Directory Administration, IE,
Netscape, Firefox, Photoshop, Photo Station
E-mail Programs: Exchange 2003 Server and Client, Entourage,
Web Programming: MS SharePoint, MS Front Page
Network Protocols: TCP/IP, AppleTalk, HTTP, UDP, FTP, Telnet.
Engineering Blueprint review for construction projects
Professional Summary
Information Technologies Manager with over 15 years experience,
including:
Technologies Infrastructure Design and Management
. Telephony Systems Design
. WAN\LAN infrastructure and routing including TCP\IP subnets,
redundant data paths with failover capability and fire walled
. Datacenter design including cable plant, enterprise UPS systems,
and HVAC
. Data Center Relocation
. The ability to read engineering blueprints and coordinate
construction subcontractors to meet the needs of the business
Budget Formation and Management
. Formulation of both CAPEX and SG&A budgets. Meetings with top
management to determine the future needs and develop related cost
analyses.
. Trend analysis utilizing actuals reports provided by accounting and
FP&A
. Forecasting on a monthly basis to maintain a nearly flat budget
month to month
Employee Management
. Develop staffing requirements. Interview and recommend appropriate
hires including contractors.
. Develop goals and metrics to measure success and maintain focus.
. Develop succession plans for the strategic advancement of staff
. Manage difficult staff issues including improvement and correction
plans, disciplinary actions and terminations.
. Manage project groups and staff both nationally and internationally
Vendor Relations and Contract Management.
. Contract review and negotiation
. Vendor selection including development of RFP's and bid review
. Manage vendor services and associated cost.
Experience
Prosum Inc., El Segundo, CA 6/11 - Present
IT Business Analyst
CONTRACT IT Consultant.
Development of CMDB and association with Incident Management,
Request Management, and Change Management systems
. Development of Business Continuity and DR plans
Woodward HRT, Valencia, CA 12/07 - 3/11
Technical Applications Analyst
Management and Administration of all internal applications.
Management of all engineering application suits, Apriso Flexnet
time and labor management, and all office products
. Installation and management of the Apriso Flexnet time and labor
tracking system
. Installation and management of Teamcenter Community SharePoint
environment.
. Installation and management of the iMaint facilities ticketing and
management system
Maintain constant uptime between SAP, and Apriso systems
Management of 20+ Engineering applications and FlexLM license
management.
Build strong business relationships with vendors as well as other
department managers
ACT Litigation Services, Valencia, CA 3/07 -
11/07
Hosting Manager - CONTRACT
Development and Management of Web Hosting and Database Administration.
This was a new department for ACT Litigation Services. My role was
to grow the department into a self sufficient profitable service
offering. This was completed in eight months with fantastic results
Develop best practices, policies, and procedures
Engineer the most effective implementation of hardware and Savvis
Managed Services
Build strong business relationships with vendors as well as other
department managers
Build a solid team by training, leading by example, empowerment,
and autonomy.
Getty Images Inc., Los Angeles, CA 7/99 -
10/06
Information Technologies Manager
IT operations and management of all Getty Images owned companies in
the LA Area.
. Management of Help Desk, Telecom, WAN, and Programming departments.
This included employee interview, salary negotiation, and final
selection. Developing goals and metrics to measure success against
the individuals goals. Creation of succession plans for the future
growth of the staff and business. Developing training requirements,
coaching and mentoring programs to assist in succession planning.
Management of difficult employee issues including review,
formation and implementation of corrective action and necessary
terminations.
Hardware\Software evaluation, selection, implementation, and
maintenance.
. Installation and maintenance of routing equipment, servers, SAN
systems, attached storage solutions, printing systems and
workstation equipment. Configuration of operating systems user
accounts, security and resource access groups and permissions using
active directory. Selection and installation of enterprise business
software. This included management of enterprise software rollouts,
upgrades, and patch management.
. Development and implementation of best practices process and
procedure. Backup\restore schedules and disaster recovery
contingency plans to ensure maximum uptime and availability.
Management of five separate office relocations including 2 complete
consolidations.
. Project management for the consolidation and relocation of these
office locations included:
. Audits and documentation of networks, telephony systems, business
application and infrastructure.
. Design of a new datacenter to accommodate the consolidation.
. Resource allocation planning for the shutdown and startup of all
business systems.
. Coordination with the transportation vendor and other sub-
contractors for a successful relocation.
. These included relocation of primary as well as redundant
datacenters and telephony systems. My involvement was included
location review and selection, development of RFP's and
vendor\contract review and selection. Space planning involved
architectural design, blueprint review and approval. I was directly
responsible for network and datacenter design and construction,
moving and relocation logistics and resource allocation.
Vendor Relationship and Contract Management.
. Vendor relationship management including contract re-negotiation
and cost analysis. Development of RFP for new projects and vendor
selection
Budget management of SG&A \ CAPEX budgets targeting a +\- 1% variance
annually.
. Planning and formation. Meetings with the various business units to
determine future growth and project requirements. Determination of
software, hardware, and staff resource requirements to support the
sustained growth of the business.
. Reconciliation of actual v. budget, and actual v. forecast. Monthly
review of actual reports provided by FP&A to determine accuracy and
any necessary reclassification of charges
. Budget forecasting. Posting any necessary accruals or
reclassifications into the appropriate months as well as making
necessary adjustments to forecast a nearly flat budget month over
month
. Cost accounting.
Project management and oversight
Project planning for space management. Five separate office
consolidations
New phone systems routing and functionality.
. WAN\LAN Re-architecture.
Backwards engineer the network systems for NY and Sydney Location
to implement a support structure for the IT staff as well as the
end users and management.
Network architecture to facilitate the needs of the five separate
companies in one location
Two complete office relocation projects including: Location
selection, architectural and space planning, construction and
cabling, relocation logistics.
IT Audits of companies prior to acquisition
Documentation of network topology.
Management of all IT related services, accounts, and billing.
Remote management and second level support for IT staff in New York
and Sydney Australia.
Bertelsmann Industry Services. Valencia, CA 7/98 -
7/99
Information Technologies Specialist
IT Management for the Hewlett Packard Software Fulfillment Division
. HP Software Fulfillment Call Center. Coordinated projects with
upper management to support the sustained growth of the HP Call
Center Division. This included server and network infrastructure,
Telephony hardware and software, Backup\Restore and DR
requirements, and support staff resource allocation
. Management of Workstations, Cisco Routers, Bay Network Hubs and
Switches. Management of hardware resources and the support staff to
maintain them.
. IT support for direct marketing services, project management team,
financial department, and call center analysts. Coordination with
the various department managers on projects to support their
sustained growth.
Support and administration of all WinNT Servers and server based
systems
. Exchange, WINS, DHCP, RAS, NT user \ server user administration
. Aristo shipping systems.
. Heavy involvement with upper management in project planning and
implementation.
Complete IT related documentation for HP division
. Installation instruction \ technical notes for over 20 Software
packages. Tech notes for installation, configuration, and
maintenance.
. Disaster Recovery Plan including hardware and software
interoperability, hot site requirements, Online \ Near Line \ Off
Line storage requirements.
. Explanations of related systems and interfaces.
. Creation of a batch program to automate frequent software rollouts.
. Y2K planning, testing, and patching.
. Design and implementation of a new network and call center for the
US branch of the BOL project. ("Books on Line" later to involve the
acquisition of BarnesandNoble.com online services).
. BOL project included WinNT 4.0 Servers, multiple workstations in a
trusted domain environment. WAN connection to international sites
including New York, Gutersloh Germany, and potentially 71 other
countries.
Aramark Inc. Los Angeles, CA 2/98 -
7/98
Information Technologies Administrator
Developed and Implemented
. Disaster Recovery\Contingency Plans including the interoperability
and relationships between various business systems. Determining the
best failover systems and hot site locations. Development of the
implantation plan for infrastructure augmentation to support the
final DR project
. Backup\Restore Procedures including offsite rotation, retention
policy, DR planning and hot site requirements, vendor selection and
contract management.
. Rollout Process for new applications
Optimized LAN Architecture
. Disk and Storage allocation. Met with business unit managers to
determine current and future storage requirements. Made
recommendations to senior management on hardware and software needs
to keep the infrastructure in a position to support the business
needs of the company.
. Resource Provisioning of both hardware and software to ensure the
best use of all company assets,
. Server Load Balancing to optimize the network infrastructure and
provide the best response and server uptime for the business.
Management of tier II support staff
. Management of helpdesk, telecom, and programming departments
. Telecom design requirements
. Programming staff allocation to support business projects
ModaCAD Inc. Los Angeles, CA 9/94 -
1/98
Information Technologies Manager
Designed, Installed and Supported WinNT Based WAN
. Implementation consisted of multiple WinNT 4.0 based DEC Alpha and
Intel Servers, Win95, Win NT 4.0, and Macintosh clients.
. Maintenance of all servers, workstations, print servers, storage
management, routers, hubs, backup systems
. MS Exchange Server Configuration and Maintenance
. Training and support for all levels of staff
Hardware and software end user support for all US based clients
. Remote administration of ModaCAD software applications to
troubleshoot and repair problems, diagnose hardware malfunctions
and coordinate repairs.
. Travel to client locations o perform software \ hardware upgrades
and installations.
Dual role as purchasing agent for all US based offices
. Performed all hardware \ software research and testing.. Made
recommendations to management.
. Management of all vendor relationships.
Tandon Inc. Moorpark, CA 11/91 - 9/94
Technical Sales Analyst
Assisted prospective clients in choosing system configuration suitable
to their applications
. Meetings with clients to understand their particular business
needs.
. Coordinated efforts of the various manufacturer departments to
determine the best configurations for the client.
. Presented recommendations t the client and helped put together the
final hardware \ software solutions
Pre and Post Sale Technical Support.
Development of a marketing program aimed at the national Franchise
market niche.
. Met with business leads to understand the internal workings of the
various franchises being targeted.
. Developed marketing strategies to catch the interest of the
targeted franchises.
Education
Pierce Community College 1989-1990
Health and Environmental Science
Riverside Community College 1990-1991
Heath Science
Tri Net Inc. 1999-2000
MCSE Certification
Training Courses Provided by Getty Images Inc. 2004-
2005
Effective Feedback
Coaching
Motivating Your Team
Managing Difficult Performance Issues
Delegation
Developing Self and Others
Setting Challenging Goals
Teamwork and Communication
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