Customer Service Management

Jamila Hasanat

**** ** ***** **. (***)

***-****

Forest, VA 24551

********@*****.***

OBJECTIVE

Seeking a Teller position.

CAREER SUMMARY

. BSc

. Four years of progressive experience with customer service and

administrative capability.

. Business Management career studies certification.

. Completed computer courses (MS Word, Excel, PowerPoint, ACCESS).

. Earned reputation in administrative and secretarial skills.

EDUCATION

Business management

2011

Central Virginia community college (career Studies certificate)

Subjects: Understanding Business, HRM, Supervision, and Strategic

Management

Business Management and Administration Associate's Degree 2009-2010

National College (in 2011 transferred to cvcc) Lynchburg, VA

Subjects: Principles of management, Micro. Office, Word, Excel, and Access,

Accounting 1&2,

Keyboarding 1, Math, Business Math, etc...

BSc

1989

Moscow, Russia

PROFESSIONAL EXPERIENCE

Monelison Family Physicians Madison Heights, VA 08/2009 - 12/2009

Pediatric Clinic (Dr. Florde Lisa Palazzolo), Avon, CT 1992 - 1993

OB/GYN Clinic (Dr. FEROZA Begum), Flushing, NY 1990 - 1991

OB/GYN Clinic (Dr. Abu Hayat), Manhattan, NY 1990

Pediatric Clinic (Dr. Hydee Gavar), Corona, NY 1990

Clerical / Medical Assistant Skills

> Familiar with banking procedure and accounting

> Received phone calls and scheduled patient

> Organize patient record and data entry

> In Bangladesh, performed clinic's yearly inventory, accounting,

prepared its annual report, analyzed it's supply and demand issues.

> Familiarized with business management and economics with experience in

healthcare services.

MISCELLANEOUS

U.S. Citizen. Fluent in English, Russian and Bengali.

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