SUSAN K. MCTAGGART

**** *. ****** **. #*** . Denver, CO 80237 . 402-***-**** .

abgzh5@r.postjobfree.com

OBJECTIVE

To obtain a professional position that allows me to integrate and develop

my skills in sales, communication, and working in teams.

EDUCATION

University of Nebraska-Lincoln

Bachelor of Arts in Communication Studies, May 2008

Minor: Sociology 3.2/4.0

EXPERIENCE

Jones International University- through Lakeshore Staffing, Centennial, Co

Admissions Counselor, May 2008 - present

. Attended professional inside sales/admissions training.

. Call potential students daily/answer phone calls from potential and

admitted students.

. Build and maintain student relationships via phone and email.

. Interview students to answer questions and realize their needs, wants,

and motivations.

. Guide students through admissions process and help complete needed

documents.

. Present knowledge of our products, services, policies and procedures.

. Enhance time management, organization and multi-tasking skills.

Olive Garden, Lincoln, NE/Highlands Ranch, CO

Server, November 2006 - June 2008

. Market all menu items, menu specials, events, and promotions of the

restaurant.

. Establish repeat customer base by meeting and exceeding guests'

expectations.

. Present all menu items to meet detailed specifications.

. Increase sales of company.

. Assist in the training of new employees.

. Accomplish goals while multi-tasking in a fast-paced, team based

environment.

. Provide knowledge and background of company to guests.

University Directories, Lincoln, NE

Local Sales Manager/ Intern, May 2006 - August 2006

. Effectively managed a sales team of five to exceed sales goal to 105%

in 8 weeks.

. Attended professional sales and leadership training.

. Planned and conducted two daily sales meetings.

. Motivated and supported teammates daily.

. Compiled all paperwork.

. Visited 30 to 40 new or current advertisers each day.

. Enhanced interpersonal communication and time-management skills.

. Executed an event for Adobe Software Systems that exceeded

expectations on multiple

objectives: creating a marketing database, driving sales of

products, creating buzz for brand.

ACTIVITIES

Heartland Big Brothers/Big Sisters, Lincoln, NE

Mentor, December 2005 - present

. Provide support and mentoring to an adolescent in need.

. Positively influence the life of an adolescent.

. Maintain lifetime relationship with child and her family.

National MS Society of Omaha, Lincoln, NE

Volunteer, 2006

. Gathered funds to benefit organization and research.

. Promoted and volunteered at MS Society's special events.

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