Engineer Customer

Willie J. Benson Jr.

**** *. **** *****

Thornton, CO 80229

Home: 303-***-**** Cell: 303-***-****

Email: *********@***.***

Career Objectives

A position in a new and challenging career where I can use my skills as a

Field Service Technician on high speed processing sorters. I have worked

with low and high voltage 208 three phrase AC motors, pneumatics controls

and time delay relays. I believe my skills and experience will make a

valuable contribution to your business organization.

JOB SKILLS:

. Performed first line mechanical maintenance on high speed

currency processing sorters at customer site to ensure the

machines were maintained at the established levels.

. Knowledge with computer systems Microsoft Windows 2000, XP, NT

LAN network environment and use of Microsoft office, Oracle

software.

. Worked with logic controls and wiring diagrams and schematics.

. Maintained technical competence through formal training

programs, on-site training and on-the-job training.

. Responded to service calls from customers in a timely manner.

. Managed on-site inventory of spare parts and coordinated

shipments of parts for repair and replenishment.

. Assisted operators and supervisors with operational problems

that occur during a shift.

. Did repair and rebuilds on pneumatics cylinders, compressors and

AC/DC motors. As well as did calibration on sensor adjustments

and speed timing.

. Install and load new releases of software operating systems and

applications.

. Troubleshoot system problems using software Diagnostic programs

. Performed required Preventive Maintenance as scheduled.

. Recorded maintenance activities using approved methods and

procedures.

. Managed on-site inventory of tools and electronic test

equipment.

. Actively promoted a high level of customer satisfaction by

maintaining open communications and providing proactive

attention to customer needs

. Traveled as necessary to support business needs.

.

Employment History 1993-2011

Position: Senior Field Engineer (10yrs)

Giesecke & Devrient America, Inc., Dulles, VA

Customer Site: Federal Reserve Bank, Denver, CO

Responsibilities: Perform all the duties of the above job listed

Recognition Equipment Inc., Fort Worth, TX 1982-2000

Position: Field Engineer (19yrs)

Customer Site: Federal Reserve Bank, Los Angeles, CA

Education & Experience:

Ohio Institute of Technology

Associates Degree (Electronics) 25+ years of experience as a Service Field

Engineer in high speed paper and currency processing sorters

Contact this candidate