MARIA WILLIAMS-ANDUJAR

**** ********** ****

Memphis, TN 38125

Telephone: 901-***-**** E-mail: abgzf1@r.postjobfree.com

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PROFESSIONAL PROFILE

Extensively trained in the field of Human Resources, Customer service and

sales. Fluent reading, speaking and writing in Spanish. Twenty years

experience in facilitating and leading change and excellent people

development/management skills. Proficient in Excel, MS Word, WordPerfect

6.0, Access, Desk Top Publishing, PowerPoint, Lotus Release 123, Lotus

Notes, Microsoft Outlook, HRIS system EZ Labor, SAP and ADP.

EXPERIENCE

CEVA Logistics, Memphis, TN 2009- Present

Director of Human Resources

. Directed and implemented plans and programs to ensure the most

effective utilization of human resources to support specific area of

responsibilities of departments.

. Supervised multiple Human Resources Managers in geographical locations

to ensure organizational objectives are met through the execution of

human resources initiatives.

. Partnered with management to identify and plan human resources

requirements necessary to meet short and long-term business needs.

. Counseled and coached management on employee relations issues.

. Responsible for ten salaried direct reports and four Human Resources

Managers/Generalists.

. Made judgment and finalized legal settlements based on risk involved.

. Coordinated and facilitated counseling and corrective action programs

for management; conducted training to ensure performance plans are

set, maintained, and continuously improved.

. Conducted salary and benefits analysis and made recommendations.

. Recommended new approaches and procedures to effect continual

improvements in efficiency of the department.

2007- 2009

TBC Corporation, Memphis, TN

Regional Human Resources Manager

. Managed other HR Professionals to ensure processes associated with all

employee files and terminations were in compliance and ensured the

maintenance of their privacy and their security.

. Recommended new approaches and procedures to effect continual

improvements in efficiency of the department.

. Responsible for writing, revising, editing, and proofreading company

policies and procedures and related documents as needed

. Partnered with management to identify and plan human resources

requirements necessary to meet short and long-term business needs.

. Guided and educated management on effective tools and tactics for

avoiding union activity.

. Direct reports typically included four to six Human Resources

Managers.

. Responded to employee relation issues such as, employee complaints,

harassment allegations, and civil rights complaints.

Stein World, Memphis, TN 2006-2007

Regional Human Resources Manager

. Developed, implemented and administered Human Resources policies,

practices, strategies and services for all 9 warehouse distribution

facilities.

. Assured all Human Resources activities are compatible with progressive

corporate values and mission. Managed HR processes and practices that

favorably impact the profitability, competitiveness and productivity

of the facilities and environment.

. Coached, consulted and facilitated skills to influence behavior and

business decisions consistent with Stein World values and philosophy.

. Provided support and guidance to employees and management on human

resources related issues by promoting, developing and facilitating

effective employee relations.

. Supported the environmental, health and safety program, through safety

committee participation, providing training and ensuring conformance

to applicable legislation.

. Developed and implement an effective recruitment and selection process

for professional, managerial and production employees.

. Ensured compliance with state and local employment laws, including the

Fair Labor Standard Act, wage and hour laws, the Civil Rights Act,

COBRA, ADA and OSHA regulations.

. Administered FMLA programs, Benefits, Unemployment Compensation and

Worker's Compensation programs and coordinate new employee orientation

program.

. Developed and implemented employee incentive and motivation programs.

. Modeled the highest standards of HR professional ethics including

fairness, objectivity, absolute integrity and punctual, regular,

consistent attendance.

. EEO / AA-OFCCP audit experience

. Managed the payroll process via ADP and EZ Labor for hourly and salary

employees.

Americold Logistics, Memphis, TN 2000-2006

Regional Human Resources Manager

. Oversaw 27 facilities to ensure warehouses were in compliance with

company procedure, state and federal employment laws.

. Conducted company audits of all facilities to ensure personnel files,

I-9 files, medical files, federal and state posters were in

compliance.

. Developed/Oversaw recruiting, orientation and training programs for

new hires.

. Developed and/ or maintained safety training, safety incentive program

and substance abuse programs were in compliance with OSHA requirements

and company policies.

. Ensured compliance with state and local employment laws, including the

Fair Labor Standard Act, wage and hour laws, the Civil Rights Act, and

OSHA regulations.

. Administered/Oversaw benefits and FMLA programs.

. Implemented new benefits programs.

. Resolved all employee relation's issues and served as the liaison

between employees and managers.

. Monitored the performance levels of the organization and assisted

managers through the process of addressing performance issues through

performance improvement planning and execution.

. Union and Non-Union facilities.

. Ensured compliance with the American with Disabilities Act and

developed reasonable accommodations as necessary.

. Adhere to Affirmative Action requirements.

. Handled and responded to employment claims with the Equal Employment

Opportunity Commission and/or related organizations.

. Was responsible for hiring Office Managers, General Managers and

Operations Managers for facilities and assisted with the hiring of non-

exempt positions.

. Developed/Oversaw and/or modified policies and procedures as needed.

. Oversaw and implemented internal recognition program.

. Prepared timesheets, processed payroll, and worker's compensations

claims for 1500+ employees.

. Member of the executive staff team.

. Developed and managed HR and Training staff and related budgets.

Ames Department Store, Greece, NY 1995-2000

Human Resources Manager-Certified Operations Manager

. Was responsible for hiring and training new hires for all departments.

. Was responsible for personnel, medical and I-9 files.

. Administered all company benefits such as medical, dental, and workers

compensation.

. Created and maintained job descriptions.

. Created and developed employee handbooks and translated documents into

Spanish.

. Implemented internal recognition program.

. Developed/Oversaw and/or modified policies and procedures as needed.

. Handled and responded to employment claims with the Equal Employment

Opportunity Commission and/or related organizations.

. Ensured compliance with state and local employment laws, including the

Fair Labor Standard Act, wage and hour laws, the Civil Rights Act, and

OSHA regulations.

. Administered/Oversaw benefits and FMLA programs.

. Processed computerized payroll via ADP system for 500+ employees.

. Prepared weekly employees schedules to ensure coverage in all

departments.

. Worked closely with Regional office regarding training issues to

improve productivity and morale within the store.

Rochester Telephone Corporation, 1988-1995

Rochester, NY

Human Resources Generalist

. Was responsible for recruiting, hiring, interviewing and handling

benefits administration.

. Developed and/or modified policies, procedures, and employee handbooks

as needed.

. Implemented internal recognition program.

. Was responsible for 50 Branches to ensure warehouses were in

compliance with company procedure, state and federal Equal Employment

Opportunity/Affirmative Action requirements.

. Conducted company audits of all facilities to ensure personnel files,

I-9 files, medical

Files, federal and state posters were in compliance.

. Union and Non-Union facilities.

. Handled and responded to employment claims with the Equal Employment

Opportunity Commission and/or related organizations.

. Prepared timesheets, processed payroll, and worker's compensations

claims.

. Was responsible for OSHA compliance and reporting.

. Managed over 500 employees in the Upstate New York area indirectly.

. Wrote off defaulted accounts and worked closely with area collection

agencies.

. Processed bankruptcy accounts and represented the company in various

court proceedings.

. Month end closings.

. Prepared financial statements and bank reconciliations.

. Assessed a workload for a staff of 40, delegated tasks and arranged

schedules to ensure critical functions were covered.

. Determined payment plans and extensions for past due accounts.

. Processed daily cash and check transactions, reviewed customer

accounts for re-activation and determined if security deposit was

needed.

EDUCATION

University of Rochester, Rochester NY, 1988: Bachelors in Business

SPHR Certification anticipated June 2011

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