Manager Administrative Assistant

Jennifer Lawson

**** ******* ******** *****

Richmond, VA 23231

Home 804-***-****

Cellular 804-***-****

**********@*****.***

OBJECTIVE

To obtain a position with a company that will effectively utilize my skills in management,

accounting, budgeting, clerical and interpersonal skills.

SUMMARY

Skills: Self-motivated and well organized, independent worker, with great

communications skills. Capable of multitasking with the ability to prioritize. An attentive

listener capable of following directions and using good judgment and taking initiative to

complete task. Detailed oriented, meticulous in keeping records and developing detailed

reports. Highly skilled in the operation of computer and relevant technology. Well versed

in the use of Word, Excel, PowerPoint and Outlook, internet familiarity, email and other

search engines.

EXPERIENCE

C-T Associates, Glen Allen, Virginia

Assistant Manager/ Certified Occupancy Specialist, September 2009 – Present

Support the Property Manager in handling daily operations of 100 units, customer

queries and respond quickly and consistently to customer requirements. Duties include

solving resident issues in line with the policies of the property. Monitor tenant selection

plan and prepare waiting list for housing. Coordinate with tenants; verify all income,

assets and expenses accordingly. Manage leases and prepare lease amendments for

various third party verifications. Collect rent on a timely basis and pursue any delinquent

and late revenue accounts. Perform all initial collection calls and track follow-up.

Conduct activities regarding leasing and recertification. Prepare and deliver accurate

weekly and monthly reports to company headquarters. Conduct regular property

inspections. Develop and maintain office documents: weekly payroll monthly

newsletters, requisitions, invoices, report and other documents as requested.

Census Bureau, Richmond, Virginia

Clerk/Administrative Assistant, December 2008 - July 2009

Performed a variety of administrative and operational duties. Reviewed and processed

applications and payroll. Performed quality assurance reviews of work and required

census documentation. Responsible for submitting all required materials and

documents to the Regional Office and National Census Processing Center.

Richmond Airport Hotel and Conference Center, Richmond, Virginia

Front Desk Clerk/ Night Auditor, August 2005 - September 2006

Relayed information about available services the hotel offers. Reconciled, verified and

balanced financial entries and records reported from various hotel departments during

the day. Provided efficient, friendly and cordial service to the guest. Ensured company

policies and audit procedures were strictly adhered to. Answered inquiries regarding

hotel services by telephone and in person and responded to guests’ complaints.

Doubletree Richmond Airport Hotel, Richmond, Virginia

Night Auditor/ Manager, February 2005 - Present

Provide efficient, friendly and cordial service at the front desk. Welcome, register and

assign rooms to night guests. Compute bills, collect payments, and make changes for

guests. Submit to and review reports and problems with superior. Audit and verify all

hotel paperwork is balanced and correct. Verify all account postings and balances.

Settles guest accounts with the ability to make good business decisions.

First Health Insurance, Allen, Virginia

Data Preparation Clerk, September 2003 - August 2005

Performed data entry into computer and onto magnetic tape and disk. Maintained and

operated office equipment, scanner, fax machine and copier. Compiled, sorted and

verified accuracy of data entered from account processor.

Save the Children, Kingstree, South Carolina

Administrative Assistant/ Sponsorship Aide, September 2001 - September 2003

Interpreted administrative, operating policies and procedures for the employees.

Maintained and responded to inquiries of a sponsor inventory of 5000 youths throughout

South Carolina and Georgia. Prepared invoices, reports, memos, letters, and financial

statements for programs offered at the twenty facilities. Maintained personal contact

with Regional Manager in planning and executing sponsored programs.

Save the Children, Kingstree, South Carolina

AmeriCorps VISTA Volunteer, August 1998 - August 2001

Served as liaison between administration, staff and volunteers for regional office.

Prepared monthly statistical reports on extent, nature and value of volunteer. Identified

problems, diagnosed causes and determined corrective actions. Implemented and

enhanced youth programs and activities in the community (After School programs,

Reading Program, etc.)

EDUCATION

Morris High School, Bronx, NY

H.S. Diploma, August 1990

CERTIFICATIONS

• Certified Occupancy Specialist - National Center for Housing Management, January

2010

• Tax Credit Basics - Central Virginia Apartment Association, Richmond, Virginia,

November 2010

• Fair Housing and Beyond - Virginia Apartment Management Association, Richmond

Virginia, April 2011

REFERENCES

Available upon request

Contact this candidate