Human Resources Management

Sherri Grady, M.S.

**** ***** ******* ********, *******, GA 30228

678-***-**** (home), 770-***-**** (cell), **********@***.***

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PROFESSIONAL PROFILE

Seasoned, articulate, and visionary professional with years of experience within all facets of non profit and

social service environments. Possess a diverse background of expertise, training, and achievement in the

following areas: government regulations, law enforcement, targeted case management, investigation and

research, teaching and counseling principles, multiple at risk populations, and client relations. Offer

advanced knowledge of appropriate methodologies for community based treatment, career counseling and

guidance for individuals with developmental and mental health disabilities.

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PROFESSIONAL EXPERIENCE

State of GA Department of Labor: Griffin, GA 11/10 Present

DOL Service Specialist

Provide assistance to individuals who are seeking unemployment benefits and/or employment services.

G4S Justice Services 11/07 12/09

Supervision Specialist

Provided individual and targeted Case Management to clients to ensure compliance with agency policies

and procedures. Conducted in office and in home visits with clients. Developed supervision plans with

clients. Maintained individual records in accordance to agency regulatory standards and expectations.

Reviewed case records weekly to assure compliance with government and agency standards. Required

government security clearance.

May South, Inc.: Atlanta GA 8/03 11/07

Regional Field Supervisor 7/07 11/07

Responsible for the supervision of case managers in the east and northeast regions of the State of Georgia

and ensure compliance with state and agency policies and procedures. Successfully increased enrollment

with Case Management program up to 85% in both regions. Managed budgetary adherence for case

managers. Reviewed staff files weekly to assure all paperwork adhered to policies and procedures of the

agency. Maintained files to comply with policies and procedures as outlined by The Georgia Department of

Human Resources and MHDDAD Regional Board.

Case Manager 8/03 7/07

Provided individual, targeted Case Management services to violent and non violent offenders diagnosed

with mental health and co occurring substance abuse disorders who are released from Georgia’s state

prison system. Conducted in home, law enforcement, and treatment facility visits with family and

consumers. Developed individualized treatment planning and assist consumers in obtaining all eligible

community amenities. Maintained individual records in accordance with state, organizational, contractual,

and accreditation agency regulatory standards and expectations.

Utilization Manager

Spearheaded state data entry project to meet contractual expectations. Ensured all Case Managers

complied with policies and procedures as outlined by The Georgia Department of Human Resources and

MHDDAD Regional Board. Managed and supervised organizational database and implement appropriate

training to Case Management team on all necessary policy and procedures. Reported state trends and

develop corrective action plans to increase organizational compliance.

Hearts to Nourish Hope: Riverdale, GA 1/03 5/03

After School Program Director

Responsible for the supervision of program staff and ensured compliance with agency

policies and procedures. Initiated all recruitment and retention efforts for program and

directed appropriate training and clinical oversight of staff. Ensured program maintained

reporting requirements including: staff performance, consumer satisfaction, quality

assurance and improvement, and budgetary adherence. Effectively prepared payroll for

Agency Director and disseminated compensation checks for all programmatic staff.

Onondaga County Probation Department: Syracuse, NY 8/85-

8/02

Probation Officer

Conducted intake and screening of juvenile referrals and pre-court cases. Supervised and

monitored intensive adult and at-risk juvenile cases sentenced to or placed on probation.

Counseled juveniles and their family members whose behavior, school progress, or

mental impairment indicated a need for assistance and who were referred by the juvenile

court system. Investigated cases for Criminal and Family Courts for sentencing and

depositions and presented expert testimony as needed. Prepared legal documents, forms

and petitions and presented to Criminal and Family Courts. Conducted safe and

appropriate community-based site visits within natural and clinical settings. Consulted

with parents, teachers, and other school personnel to determine causes of problems such

as truancy and misbehavior, and developed individualized case plans for resolution.

Arranged for support services, such as substance abuse treatment, job training,

counseling, or parenting classes, to prevent more serious problems from developing.

Conducted testing such as Alco-Sensor, drug screens, and Youth Assessment and

Screening Instrument (YASI). Documented and maintained individualized case files and

ensured regulatory compliance.

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CERTIFICATIONS and SPECIALIZED TRAINING

CPR/First Aid/AED – Adult Certification

“Dealing with Difficult People” Certification

Physical and Psychological Management Training (PMT)

Effective Supervisory Practices Training

Total Quality Management Training

Cultural Diversity Training

Multiple Adult and Youth Probation Training for Case Management Service

Provision

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PROFESSIONAL MEMBERSHIPS

C.A.M.P. 415

Onondaga County Probation Officers Association

New York State Probation Officers Association

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EDUCATION

Master of Science in Human Services (Management of Nonprofit Organizations)

– Cappella

University – 2009

Bachelor of Arts in Social Sciences (Human Services) – University of Buffalo

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REFERENCES

Excellent references furnished upon request.

Contact this candidate