Customer Service Sales
Resume:
Gerard P. Schillaci
Walker,Mi.*9544
Professional Goal: An employment opportunity that will utilize my highly developed
work ethics, communication / interpersonal skills, and leadership experiences.
Experience:
Dec. 1999-Sept. 2010
Johns Pest Control - Marco Island fl.
Started as customer service technician and advanced to Operation Manager and
Managed customer service appointments. In 2003 I purchased the company.
I continued as owner and operator of the company. and continuly exspnding,
communicating with customers with any problems or concerns with there services,
Reorganized service route,to increase sales,and time for company, this improved
on productivite and service
Nov. 1997- Oct.1999
Mol Belting Company- Grand Rapids, Michigan
Hired to work in the treadmill department as a trimmer. Advanced to the
Position of Material manager,where I maintained control of product and
Placement of Inventory,also managed special orders for over night deliveries,
recived incoming inventory and restocking product. communicated with different
departments for their product needs
.
Jan.1989- 1995
Steelcase, Inc. – Grand Rapids, Michigan
Started in General Production in the Vertical File Division as a trimmer and
Also authorized cases to be sent to shipping department. Successfully
Promoted to Team Leader of this division participating in a variety of
Management functions: personnel placement, scheduled daily work flow,
And many other crucial function.worked in special orders department,
tig & mig welding of filiing cabnets for special customer orders / working close
with sales dept.
Mar. 1987- Oct. 1989
L.G. Cook inc. - Grand Rapids, Michichigan
Assistant to Foreman/Lead person in the Seasonal Goods Department
I maintained control over placement and replenishment of incoming and
outgoing inventory.Weekly reviewes of department staff.
Communicated with buyers and company personel to improve the inventory
movement and placement and placement to increase productivity.
cuntinualy looking way to improve department, to save time and cost.
Jan.1993- Dec.1986
Gerald Commodites - Chicago IL.
Arbitrage Clerk: executed trades in Financial Futures Market (S&P 500)
Between (CME) Chicago Mercantile Exchange and (NYFE) for customer
And partnership accounts. Responsibilities of partnership monthly
Recorders, charting market activities and speculation of market movement.
Cummunicated with pit trader to exicute trades quickly for lowest market bid
Feb.1979- Jan 1983
J. A. Besteman Co. – Grand Rapids, MI
Wholesale Produce: Sales customer service
Cummunicated with walk in customers, filling customer orders to increase
company sales Worked with shipping department for truck deliveries to
customers through out Michigan and Indiana. Cummunicated with buyers
and researched availability of products.
Communicated with warehouse staff to improve placement of incoming product
for inventory.
Jan. 1977- Feb. 1979
Self-Employed (Sub- Contractor) – Indiana
White Advertising located in Indiana. I was Responsible for decal
Installation. I traveled extensively in the Eastern States preparing building
Equipment to apply decals on semi-trailers and oversea containers.
Cummunicated with customer and sales staff to improve any changes to
application.
Nov. 1973- Dec, 1976
L&L Package Produce – Grand Rapids, MI
Assistant Salesman/Purchasing / responsible for selling product and working
With brokers, filling purchase orders of products sold to major food chains
And retail stores and promoting produce to prospective customers.
Cummunicating with company staff to improve sales of differnt product, and
working with warehouse staff to improve on the placement and delivery of
product.
.
Summary of qualifications: Experienced in a wide variety of Management and Human
Resource functions. Extensive experience in the Sales and Marketing of various
products. Organized and assertive; self-motivated; dependable; a team player; and able
to build relationships with others.
Personal Data: Flexible and in excellent health; personable and enjoy working with
All age groups.
Education: Graduated from East Grand Rapids High School
Referances:
Ed Mol 616-***-****
Jim Holly 239-***-****
Gina Render 989-***-****
Tom Leithauser 239-***-****
To Whom It May Cncern:
This letter is to express my intrest in this position which your company is offering. Based
on my skills: wholesale / sales / inventory / management / customer
service. I am confident that I would be a great addition to your team.During my career, I
have seen the value of strong intrepersonal skills,and how they make a
huge difference in a team approach among staff .My resume that highlights my ablity /
Knowledge / expertise in customer service, management, communication,
inventory is inclosed. During my time as owner of a small company. I was able to /
increase sales / communicate more often / save time / increase productivity. I am excited
about the ability to help your company succeed. Thank you in advance for your time.
Please do not hesitate to contact me if you have any questions. I would appreciate the
opportunity to review my qualifications in more detail with you.
SKILLS:
Manage customer Accounts
Setting customer appt.
Dealing with customer problems & concerns
Resurch product avalability
Product promotion
Good cummunication
Basic computer skills
Work well with co-workers
Manage inventory incoming & outgoing / inventory placement
Experance with warehouse equipment: fork lift,hand lift,stand up lift
Experance with product placemnt in semi trialers - Loading / unloading
Positive additude
Resurch new ideas
Contact this candidate