Customer Service Medical

Cathryn D Blouse

**** ****** ****

Jeffersonville Oh 43128

Phone: 740-***-****

*******@*****.***

SUMMARY

Due to the downsizing of ABX AIR I was given the opportunity to attend schooling for

Health Information Administration with Specialization in Medical Billing and Coding. I

have successfully taken the American Association of Professional Coders CPC exam on

A pril 10, 2010. I have successfully completed classes in Medical Office Procedures and

A dministration, Computers and office Applications: Microsoft Office Specialist, Human

A natomy, Physiology and Medical Terminology, Insurance and Billing, and Coding

Essentials, The Automated Medical Office, Medical Coding Specialist Certification Series

(CPT, ICD-9, HCPCS) and H IPAA Overview. In my position as Hazardous Materials

Specialist I developed specials skills in prioritizing, problem solving and customer service. I

am a dependable, positive worker with the ability to establish customer loyalty and would

be a valuable asset to your organization.

PROFESSIONAL EXPERIENCE

COMMUN ITY FOOT SPECIAL IST 01/17/11

to Present

• Answer Phones

• Schedule Appointments for three Doctors in six offices

• MD Letters

• Scan and Import information into Pt charts

• Faxing Documents

• Front office

COLUMBUS RADIOLOGY (as a temp with Parkview Personnel)

06/28/10-10/08/10

• Radiology Coding on Code Ryte

• Data entry on Tri Med

• Posting and deleting charges

ABX AIR INC. (formerly Airborne Express) Wilmington Ohio 1990-2008

HAZARDOUS MATERIALS SPECIAL IST

06/30/08-12/04/08

• Prepare hazardous material forms in accordance with mandated procedures.

• Dispatched spill team to clean up hazardous material spills.

• In terpreted government rules and regulations to make shipping more efficient for

customers.

• Solved shipping problems for customers.

• Assisted hubs and stations in outlying Cities with hazardous shipping

P URCHASING ASSITANT 2007-2008

• Expedite orders for parts from suppliers.

• Schedule conference room.

• Maintained the office schedule and vacation calendar.

• Answer phone.

• Track incoming parts.

• Filing purchase orders.

• Fax orders.

• Order office supplies.

CATHRYN BLOUSE

PAGE 2

SORTER 1990-

2007

• Sort freight.

• Rewrap damaged freight.

• Unload t rucks with Forklift

• Load planed t rucks, load t rucks

E DUCATION

H IGH SCHOOL DIPLOMA

Xenia High School, Xenia Ohio

DIPLOMA I N HEALTH I NFORMATION ADM I N ISTRATION WITH

SPECIAL IZATION I N MED ICAL BI LL ING AND CODING

New Horizons Computer Learning Center

COURSES COMPLETED

• Medical Office Procedures and Administration

• Computer and office applications: M icrosoft Office Specialist

• Human Anatomy, Physiology and Medical Terminology

• Automated Medical Office

• Medical Coding Specialist Certification Series (CPT, ICD-9,HCPCS)

• Insurance and Billing, and coding Essentials

• H IPAA: overview: Privacy and Security

CERTIFICATIONS

• I successfully completed the American Association of Professional Coders CPC

exam on April 10, 2010

COMPUTER SKIL LS

M icrosoft Windows XP, Word, Excel, PowerPoint

TECHN ICAL ENVIRONMENT As400

Contact this candidate