Customer Service Loss Prevention

Kyle Mentzer

**** ********* ****, *******, ** ***30

***********@*****.***

919-***-****

Objective

To obtain a rewarding and challenging career in the criminal justice field. Where I can provide

my experience and educational background, while contributing to the success of my employer.

Education

Bachelor of Science in Criminal Justice

Graduation/ September 2012

ITT Technical Institute Cary, NC

Overall GPA 3.7

Work History

Lowes Home Improvement Current

Customer Service Associate II

-Interact with customers to provide information in response to inquiries about products

and services, handle and resolve customer's complaints, help with loss prevention

duties.

Best Buy, Dover, DE 09/08-02/09

Customer Service Associate

-Contact customer, conduct computer training, upkeep of work area, maintaining

maintenance logs, working cash register, delegate duties, use CCT, 2 way radios, and

help with loss prevention duties.

US Air Force, Dover AFB, DE 01/04-03/07

SrA

- Perform force protection duties, control and secure terrain inside and outside military

installations, supervise fellow airmen, perform base investigations and respond to

alarms.

Relevant Coursework

-Controversial Issues in Law Enforcement -Criminal Law

- Law Enforcement Reporting and Recording - Criminal Investigation

- Essentials of Security - Interview and Interrogation

Honors and Awards

• Dean’s list

• Outstanding unit awards

• Promotion to SrA

• Global war on terrorism medal

• Multiple Letters of appreciation

• Good Conduct Medal: 3 years exceptional service

• American Criminal Justice Association member

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