Customer Service Representative

Location:

Posted:

August 13, 2011

Rose A. Doig

Melbourne, FL *2940

321-***-**** - *******@*******.***

__________________________________________________________________________

Objective: To provide superior levels of customer service in an

organization that empowers their representatives to make decisions and

recognizes the value of their contributions.

Employment History:

World Savings/Wachovia/Wells Fargo

06/2005 - 10/2010

Senior Customer Service Representative/Teller

Responsibilities:

. Provided superior customer service to customers on every possible

question or concern.

. Recruited new customers and accounts maintaining a bonus every month.

. Opened CD's, checking/savings/money market accounts.

Harbor Federal Savings

09/1999 - 04/2005

Customer Service Representative/Travel Team

Responsibilities:

. First year on Travel Team.

. Solely responsible for stocked, maintained and balanced ATM.

. Recruited and opened new checking/savings/money market accounts,

maintained those and current ones.

Education:

Bishop Raymond A. Kearney High School, Brooklyn, New York

Staten Island Community College, Staten Island, New York

Skills:

Basic Computer Skills

Multi-line phones, copy/fax/printer machines

Competencies:

Twenty years experience in Customer Service within diversified financial

industry

Exceptional phone manner

Professional Presentation

Affiliations:

xxxxx

References: (furnished upon request)