Customer Service Sales

Karen Johnson

** ********* ******

Newark, New Jersey

Tel: 973-***-****

Email: ******@*******.**.**

Objective

To obtain a position where I can advance and grow

Education

****- ******** ** ***ence Degree, Westwood College

2000 Diploma, Professional Career Development Institute

Work Experience

2000– 2002 St. MICHAEL’S MEDICAL CENTER, Newark, New Jersey

Communication Operator

Responsible for using the Dimensions System, Mendian System, and the Neex 2400.

Answer telephone, record messages turn patients telephone off and on. Program beepers for doctors and hospital

personnel, page doctors and employees using Overhead Intercom System, input and update doctors’ directory data

daily.

1994-1996 NEW JERSEY DIVISION OF LAW, Newark, New Jersey

Copy Room Clerk

Responsible for making copies for attorney and attorney generals with special cases. Faxing and receiving fax,

answering telephone and sorting mail.

1992-1993 BLOOMINGDALES, Short Hills, New Jersey

Sales Associate/Customer Services

Responsible for selling and helping customers to decide on merchandise that suitable for their needs. Tally up sales

on cash register, assisting managers in displaying merchandise, conducted inventory, also assist in other departments

throughout the store.

1992-1996 MORRISTOWN MEMORIAL HOSPITAL, Morristown, New Jersey

Data Entry Operator

Responsible for entering birth records into the computer, Mail out birth certificates billing, filing and answering

telephone.

1987– 1996 DUN & BRADSTREET, New Providence, New Jersey

Clerical Support Specialist

Responsible for input and update account onto CRT Terminal, providing support

for managers and approximately eight analysts, making collections calls, volume filing, department, mail handling,

sorting and answering telephone.

1984-1987 MACYS & BAMBERGERS, Newark, New Jersey

Customer Service Representative

Responsible for filing in numerical and alphabetical order customers’ accounts, billing and answering telephone and

entering missing account into the computer.

COMPUTER

KNOWLEDGE: Microsoft Office, WordPerfect and Windows

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