Administrative Assistant Customer Service

Christina Favillo

***** ********** ** ********, ** 760-***-**** *********.*******@*****.***

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Administrative Assistant

Objective

Personnel Clerk

Experience Oct 2006 – Oct 2010 United States Marine Corps, Camp Pendleton, CA

Data entry of military personnel pay and benefits

Accurate and detailed data entry of military personnel status

Filed confidential military personnel records

Maintained consistency and prevented discrepancies in military

personnel records

Operated front desk and ticketing system

Answered phone calls, faxed, emailed key personnel and supervisors

Cross-trained and headed power-point training

Recognized and awarded Marine of the Month

Executive Administrative Assistant

Jan 2010 - Current Jon’s Movers, Wildomar, CA

Serve as liaison between customers, employees and third party

suppliers

Provide administrative/secretarial support such as answering

telephones, emailing, quotes, assisting customers and resolving

administrative problems and questions

Schedule appointments and work days/hours

Schedule and coordinate meetings and interviews with potential

employees and businesses

Keep precise records of inventory, invoices, and estimates

Maintain and file employee and customer information

Train new employees

University of Phoenix, Murrieta, CA

Education Aug 2010 - Current

Earning Bachelors in Business Sciences with a concentration in

Administration

Current GPA 3.17

Skills Proficient in Microsoft Excel, Outlook, Power-Point, and Word

Strong customer service skills and highly professional

Solid clerical skills to include phone and email etiquette

Strong attention to detail and team oriented

Experienced in operating in a fast paced and high stress

environment

Able to work with little or no supervision and make ethical

decisions

Able to maintain security and confidentiality with sensitive

information

Experienced at multi-tasking and meeting tight deadlines

References are available on request.

References

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