Customer Service Data Entry

Iliya A. Kasperovich

*** ****** ***, **** # ***

Forest Park, IL. 60130

Cell phone: 708-***-****

Email: ***********@*****.***

OBJECTIVE:

Seeking position where my applied education in business management,

experience in customer service and data entry, skills in conducting

legal research, teamwork skills, and computer proficiency will assist

your establishment.

EDUCATION:

Robert Morris College, Chicago, Illinois

Bachelor of Applied Science April 2006

Major: Business Management

Associates in Applied Science Degree November 2004

Major: Paralegal Studies

RELATED COURSEWORK:

. Estates, Wills, and Trusts: created documents for estates, wills, and

trusts

. Legal Research and Writing: did legal research using the law library

. Torts and Personal Injury: tort law and personal injury law

. Civil Litigation: civil law and cases

. Criminal litigation law

EXPERIENCE:

. Worked at First Transit in customer service and data entry from 1/2007-

1/2011

. Provided customer service for Medicaid participants by booking medical

transportation for them

. Data entry through First Transit software called Adept by booking

trips for Medicaid participants

. Internship for paralegal at Jones & Collins law firm in Chicago, IL

. 5/2005-7/2005

. Legal research in criminal defense

. Filed legal documents

. Drafted documents

. Filed documents in court

. Assisted attorneys with trial work

. Library Assistant in Stickney Forest View Public Library, Stickney, IL

. 7/2001-9/2001

. Proper ordering of books according to their code

. Organized card catalogs

. Recorded books and tapes

SKILLS:

. MS Office Suite (Word, Excel, PowerPoint, Access)

. Good general knowledge of computers and software

. Fluent in English/Russian (speaking, reading, writing)

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