Manager Customer Service
Resume:
Objective:
To further my career in the Safety/Quality, Purchasing, and Management environment with the potential to
advance in a growth orientated company.
Summary of qualifications
Laurie A.
Masters
156 S. Marlin Drive
Grand Island, NY
14072
Phone 716-***-****
********@***.***
Erie Logistics/C&S Wholesale October 2010 to June 2011
Environmental Health and Safety Supervisor
• Maintain Safe workplace for two facilities of 650+ employees union and non union
• New Hire Training
• Maintain policies and procedures and Train employees
• Supervisor Mentoring
• Manage ERT Team
• Run safety committees and safety incentives
• Do regional and corporate reporting, weekly, quarterly and yearly audits
• Workman’s compensation
• Accident investigation and drug testing
• MHE and GMP, ORI Reduction
• Manlift trained and crane trained
• Maintain all facility environmental permitting including RCRA/Hazwoper, PSM, Stormwater, and
SPCC and provide training as required.
• Maintain and order Safety and ERT supplies
Leggett & Platt, Buffalo Batt Division, Depew NY February 2005 to November 2008
Safety, Quality, and Environmental Manager
• Manage and update all OSHA, corporate, and branch Safety programs and training
• Manage all local, state and federal reporting requirements, including OSHA, DOL, DEC, and DOT
• Maintain ISO9000 compliant quality program and training and serve as management representative.
• Train quality auditors, maintain audit schedule, write audit reports, and issue appropriate corrective actions.
• Maintain all controlled document database and all quality records.
• Perform all accident investigations, review near miss reports, and follow up on corrective action.
• Manage random drug testing, Workman’s Compensation, and FMLA programs.
• Issue and review monthly plant safety, fire extinguisher, LOTO, and E-stop inspections.
• Quarterly and yearly inspections from ADT, Davis Ulmer Sprinklers and Fire Extinguishers
• Manage all company prescription safety glass, hearing, flu shots, and safety shoe programs
• Manage temporary labor requirements throughout the plant. Requirements fluctuate from 0-50 temporary
employees due to seasonality of the business.
• Purchase safety supplies in a cost effective manner, consistently at or under budget.
• Crossed trained in general plant operations and union HR duties to act as Plant Manager in his absence.
• 1st Responder and first aid administrator for the plant
• Participate in continuous improvement program.
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Custom Sheet Metal Buffalo, NY September 2004 to February 2005
Purchasing Agent/Safety Manager
Purchase all items needed for Business
Order and maintain safety supplies
Control Inventory
Expand Vendor list for better cost and timely deliveries
Contract negotiations for contract pricing
Perform Accident investigations and corrective actions
Supervise Safety Committee
Perform Accident investigations and corrective actions Perform Accident investigations and corrective actions
Coordinate and maintain safety inspections
Do cost reports and all computer updates on office 2000
Maintain all reports in excel, word, access
Niagara Transformer Corp. Buffalo, NY 1996 - 2004
Safety Manager/Purchasing Assistant
Maintain and write all policies and procedures for this ISO certified company
Train all employees
Yearly job analysis
Perform Accident investigations and corrective actions
Coordinate and maintain safety inspections
Worked with OSHA, DEC on two wall to wall inspections
Order and maintain safety supplies
Assist Purchasing Agent in Purchasing Dept.
Do cost reports and all computer updates in office 2000, and DBA.
Help develop computer program for company for all areas of the company.
Ethox Corp. Buffalo, NY 1993 -1996
Proprietary Sales/Customer Service
Professional memberships
American Society of Safety Engineers- President for NF Chapter 2007-2009
WNYAIHA
Education
2 Semesters in Spanish
NCCC -A.S. Occupational Safety and Health 2002
ECC-A.S. Business Management 1999
June II Modeling School
Certified in Professional rescue w/AED
Security
Contact this candidate