Quality Control Manager

Stephen Hicks

*** ******* **

P.O. Box ***

Muldraugh, Kentucky 40155

Tel: 270-***-**** Mobile: 270-***-****

***********@***.***

Supervisor of Operations

Objective

Obtain a position within a company that has a need for a hard

working and dependable person. I am looking for an opportunity

to make a difference and help a company become and remain

successful.

Profile

. Extensive background in manufacturing, set-up, scheduling,

and implementation.

. Skilled troubleshooter, billing/job cost estimation, material

parts procurement, inventory control, and production

scheduling.

. Hire, train, and supervise production employees in

craftsmanship, technical applications, quality control,

safety practices, and equipment operations.

. Self motivator and self starter.

Employment

Longs Auto Service, Muldraugh, KY

2004-Pesent

Service Technician, full time and part time

. Perform wide range work order service on customer vehicles.

. Bench rebuild work.

. Troubleshoot automotive issues alone and through customer

interaction.

Multicorr Corp, Louisville KY

1995-2010

Quality Manager 2008-

2010

. Responsible for all aspects of throughput quality.

. Provided quality training to production associates.

. Assembled safe job procedures and lean principle work

instructions.

. Customer interaction regarding sub-standard products.

. Issued, tracked, and arranged payment for customer credits.

Plant Scheduler 2006-

2008

. Responsible for receiving and scheduling all customer orders

for high volume production atmosphere.

. Utilized ERP and B2B software to track inventories and

schedule production runs.

. Worked with production supervisors to insure customer demands

were met achieving a 99.8% success rate.

Production Supervisor 2000-

2006

. Interviewed, hired, trained, evaluated, and disciplined

production employees.

. Responsible for all plant activities for assigned shift.

. Scheduled employees to daily activities.

. Responsible for equipment housekeeping and maintenance

functions including preventive maintenance.

. Tracked productions inventories and procured necessary

materials including raw materials, safety, and production

supplies.

Lead Man/Production Floater 1995-

2000

. Operated production equipment, fork lifts, cherry picker,

switching equipment.

. Completed supervisor's functions in their absence.

. Worked as secondary supervisors specializing in project

implementation.

Education

North Hardin High School, Radcliff KY

1992-1995

. Technical Studies/Auto Mechanics

Working towards ASE certification

Certifications/Training

. Lean Management/Manufacturing

. Six Sigma

. Team Building

. Dale Carnegie

. Microsoft Office Suite

. 5S

. OSHA Thirty Hour

. Mobile Equipment Operations

Contact this candidate